Clinical Documentation Associate - 531100

Pay Grade/Pay Range: Minimum: $19.52 - Midpoint: $24.38 (Hourly N5)

Department/Organization: 208131 - Family Internal & Rural Med FIRM

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; occasional evening/weekend hours as needed

Job Summary: The Clinical Documentation Associate supports clinical workflows by serving as a bridge between patients and healthcare teams. Works with patients and providers to ensure a complete and accurate medical record. Manages data relating to patient care outcomes for reporting. Identifies potential gaps in clinical documentation for inpatient and payer populations. Supports process improvement initiatives.

Additional Department Summary: Performs liaison duties for Family Internal and Rural Medicine (FIRM) clinic patients. Supports overall quality improvement initiatives and completeness of clinical documentation to accurately reflect patients' care status through extensive interaction with physicians, nursing staff, other patient caregivers, and coding staff. Assists with case management and identifies opportunities for improvements/enhancements to documentation tools, provider engagement, and/or processes related to documentation and related outcomes. Supports community outreach and wellness initiatives. Contributes to the education of medical residents, medical students, nursing students, new employees, and other LPN's. Facilitates quality population-based patient care within the scope of licensure.

Required Minimum Qualifications: Licensed Practical Nurse (LPN) in the State of Alabama in good standing and two (2) years of LPN experience.

Additional Required Department Minimum Qualifications: Final candidates must submit to and successfully pass a post-offer drug screen.

Skills and Knowledge: Ability to perform patient care as directed by a physician, nurse practitioner, or other qualified medical professional. Efficient and accurate computer and data entry skills. Excellent communication, public relations, and customer service and telephone etiquette skills. Ability to multi-task in a fast-paced work environment; Ability to exercise discretion, diplomacy, and tact in patient/staff interactions. Willingness to learn and consistently deliver patient-centered high-quality customer-friendly service. Ability to maintain strict confidentiality of protected health information and follow HIPAA regulations at all times.

Preferred Qualifications: Five (5) years clinical nursing experience, to include some supervisory experience in a medical office/clinical setting. Familiarity with population health software and value-based care preferred. Current CPR certification. Experience using an electronic health record system in a previous learning or employed role.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

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