Communications Officer

Job Title: Communications Officer
Location: Albany State Rec. Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 302931
About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.

Job Summary

The Communications Officer performs varied communication and dispatch duties in support of campus public safety. This role involves responding to emergency and non-emergency situations and dispatching appropriate personnel to assist students, faculty, and staff. The high-stress nature of the position requires strong communication, decision-making, and multitasking skills.

Sponsorship is not available for this position.

Responsibilities

• Receive and respond to incoming calls and radio messages.
• Dispatch Campus Police personnel to service calls.
• Monitor fire and electronic alarm systems.
• Provide direction and assistance to callers.
• Maintain daily logs and departmental activity reports.
• Utilize Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) databases.
• Record, maintain, and download video surveillance footage.
• File reports and maintain records.
• Operate telephones, radios, and computer equipment.
• Work special events including football and basketball games and other campus activities.
• Perform other related duties as assigned.

Required Qualifications

• High School Diploma or GED equivalent.

• Must be at least 18 years of age.

• Must possess a valid driver's license with a safe driving record.

• Must demonstrate effective oral and written communication skills.

Preferred Qualifications

Prior experience with law enforcement or a public safety agency.

Proposed Salary

$35,000

Required Documents to Attach

Cover letter.

Resume.

A list of at least 3 professional references with their contact information.

Required Documents to Attach

High School Diploma or Transcripts

GED-Certificate of High School Equivalency

Or

College or University degree or transcripts

Knowledge, Skills, & Abilities

Abilities:

• Ability to handle high-stress situations in a professional manner.
• Ability to work weekends, holidays, and rotating shifts as required.
• Ability to prepare detailed written reports.
• Ability to maintain effective, service-oriented relationships.
• Ability to operate dispatch technology and safety monitoring systems.

Skills:

• Strong analytical and decision-making skills.
• Excellent interpersonal and communication skills.
• Proficient in using dispatch software and databases (e.g., GCIC, NCIC).

Contact Information

For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call the USG Service Desk at (877) 251-2644, or by email at support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Excellence
We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect
We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community
We strive to build community and value a good mindset.

Teamwork
We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning
We cultivate a practice of global pedagogies in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

* a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
* a motor vehicle report for positions that require driving an Albany State University vehicle
* a successful pre-employment drug test

Equal Employment Opportunity

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.

For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.