Revenue Cycle Supervisor
- Employer
- University of Virginia
- Location
- Charlottesville, Virginia, United States of America
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The financial experience of a patient often begins long before treatment. As a Revenue Cycle Supervisor, you will lead a team responsible for ensuring infusion patients across UVA Health receive timely financial clearance, helping eliminate barriers to care while supporting operational and revenue cycle excellence.
This leadership opportunity combines people development, workflow optimization, patient advocacy, and revenue cycle expertise. You will guide a team that plays a vital role in prior authorization, insurance verification, and financial clearance activities that directly impact patient access, organizational performance, and the overall patient experience.
The Role
As a Revenue Cycle Supervisor, you will oversee a team of 19 Preauthorization Coordinators supporting infusion services across UVA Medical Center and community-based locations. This team is responsible for financial clearance activities that help patients receive care without unnecessary authorization-related delays while supporting the financial health of the organization.
In this role, you will serve as the primary resource for team member questions, escalations, coaching, and performance management while ensuring quality, compliance, and service standards are consistently achieved. You will also help shape and maintain standard work, policies, and procedures that drive operational consistency and continuous improvement.
A typical day may include:
Leading, coaching, and developing a team of 19 revenue cycle professionals responsible for preauthorization and financial clearance activities.
Managing staffing resources, productivity expectations, quality metrics, and service level goals.
Serving as the first point of contact for employee escalations, patient concerns, and complex authorization issues.
Monitoring work queues and workflows to ensure timely completion of financial clearance activities.
Partnering with clinical teams, providers, operational leaders, and payers to resolve barriers impacting patient access.
Creating, updating, and maintaining standard operating procedures and workflow documentation.
Providing performance feedback, coaching, and development opportunities that support employee growth and accountability.
Driving continuous improvement initiatives through data analysis, reporting, and process optimization.
Supporting compliance with payer requirements, regulatory expectations, and organizational policies.
Ensuring patients receive clear communication regarding financial clearance and authorization-related matters.
This role is ideal for a leader who enjoys balancing people leadership, operational excellence, patient advocacy, and problem-solving in a fast-paced healthcare environment.
Why UVA Health
At UVA Health, revenue cycle professionals are valued as essential contributors to patient care. Every authorization secured, every financial barrier resolved, and every process improved helps ensure patients receive the treatment they need when they need it.
As part of a nationally recognized academic health system, you will have the opportunity to contribute to an organization known for innovation, collaboration, and excellence while leading a team that directly supports access to specialty and infusion care.
Highlights of this opportunity include:
Lead a high-impact team whose work directly influences patient access, financial clearance outcomes, and revenue cycle performance.
Play a strategic role in supporting infusion services and specialty care across a growing health system.
Join a collaborative, patient-centered environment focused on accountability, continuous improvement, and operational excellence.
Influence the development of workflows, policies, and best practices that support consistent, high-quality outcomes.
Partner with physicians, clinical departments, operational leaders, and payers to solve complex challenges.
Help drive initiatives involving authorization workflow optimization, quality improvement, and Epic-based process enhancements.
Enjoy a hybrid work environment, with remote work flexibility and scheduled onsite collaboration opportunities.
Build and develop a high-performing team through coaching, mentorship, recognition, and professional growth opportunities.
This position offers a unique opportunity to make a meaningful difference for both patients and team members while advancing the mission of a leading academic healthcare organization.
Why People Love Living in Charlottesville
Charlottesville offers an exceptional quality of life with the perfect balance of professional opportunity and personal fulfillment. Nestled in the foothills of the Blue Ridge Mountains, the region provides easy access to hiking, cycling, wineries, outdoor recreation, and scenic travel destinations. Residents enjoy a vibrant downtown, nationally recognized restaurants, live music, local arts, and a strong sense of community. With excellent schools, family-friendly neighborhoods, and a pace that allows for both career growth and personal well-being, Charlottesville continues to be one of the most desirable places to live and work in Virginia.
MINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent required. Bachelor’s degree is preferred.
Experience: 3 years of relevant experience required. Supervisory experience preferred. Working knowledge of systems used in medical provider billing – CPT HCPCS ICD-9-10 and modifiers and thorough knowledge of third party billing and reimbursement is required.
Licensure: None required
PHYSICAL DEMANDS
Job requires sitting for prolonged periods; Repetitive motion: computer keyboard activity. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs.
The pay range for this role is $48,462.00 - $96,925.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Benefits- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Generous Paid Time Off
- Retirement Savings
- Long-term and Short-term Disability
- Health Saving Plans, and Flexible Spending Accounts
- Certification and Education Support
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
Organization
In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.
What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.
Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).
As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.
RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES
As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.
Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.
NATIONALLY RANKED HEALTH SYSTEM
UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.
Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.
The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.
INSPIRING STUDENTS, INSPIRED TEACHING
The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.
One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation: UVA’s faculty have generated more than 130 patents since 2010.
Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards. Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.
LIFE IN CHARLOTTESVILLE
Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries. No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.
In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others. Charlottesville is also becoming a center for innovative start-up businesses. The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers.
The University of Virginia is an Equal Opportunity Employer. All interested persons are encouraged to apply including veterans and individuals with disabilities.
- Telephone
- 434-985-4532
- Location
-
2420 Old Ivy
Charlottesvle
Virginia
22911-7433
United States
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