Facilities Services Coordinator
- Employer
- University of Virginia
- Location
- Charlottesville, Virginia, United States of America
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- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Facilities Management at the University of Virginia is looking for a Facilities Services Coordinator to help support the University's broader goals and initiatives by acting as a data steward within FM's specialized work order management system, ensuring accurate, timely records that keep facilities services running smoothly across Grounds. The ideal candidate brings strong attention to detail, sound judgment in resolving data discrepancies, and the ability to communicate clearly with maintenance and trades staff. Comfort navigating multiple systems and the ability to stay calm and organized during emergency events round out the role. This position offers the chance to be part of a data-driven, collaborative team that supports critical facilities operations.
Facilities Management (FM) enables UVA's mission of instruction, research, patient care, and public service by caring for a portfolio of buildings, grounds, infrastructure, and utilities of nearly 20 million gross square feet. The Customer Support Center (CSC) responsibilities include data operations within key business systems, data quality assurance, data analysis to identify and resolve stalled work orders, and execution of business processes such as credit card and purchase order procurement.
Position Summary
This position coordinates data operations activities involving complex records, reporting requirements, and data maintenance processes within FM's specialized integrated workplace management system (IWMS/AiM). The Facilities Services Coordinator resolves work order-related data issues, identifies data quality concerns, and serves as a resource regarding work order data collection, validation, and record maintenance practices across a large, complex facilities portfolio.
Responsibilities
- Receives, classifies, and enters service requests in AiM, applying knowledge of UVA's property ID structure, work classification hierarchy, and customer accounts to initiate accurate data operations, including HSPP outage requests supporting UVA Medical Center.
- Maintains work order and asset records in AiM in compliance with regulatory requirements and FM data standards, ensuring accurate property IDs, work classifications, and UNIFORMAT II building system codes.
- Reviews and resolves stalled, misclassified, or incomplete work orders, and investigates open purchase orders in AiM, Workday, and Tableau to identify trends and prioritize resolution.
- Serves as data liaison to FM maintenance and trades staff, communicating work order status, discrepancies, and priorities.
- Coordinates facilities operations data entry and manages real-time communications via AiM, VEOCI, and Microsoft Teams during declared emergency events.
- Additional duties as assigned.
Minimum Qualifications
Education: High School Diploma or equivalent required
Experience: 1+ years of relevant experience required
Preferred Qualifications
3 - 5 years of relevant experience is strongly preferred
Physical Demands
This is primarily a sedentary role involving extensive use of desktop computers. Occasional travel to attend meetings and programs may be required.
Salary Range: $20.00 - $23.00, commensurate with experience.
Position Type & Work Location
- This is a non-exempt-level, benefited position. Learn more about UVA benefits.
- This position is based in Charlottesville, VA, and must be performed fully on-site.
- Work Shift Hours: Mon - Fri 8:00am - 5:00pm
To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.
Application review will begin October 9, 2026. Preference will be given to applications received by this date.
Additional Requirements
- Background checks and health screenings will be conducted on all new hires prior to employment.
- This position will not consider candidates who require immigration sponsorship now or in the future.
- This is a designated position and may be required to work in emergencies, events and some holidays
- undefined
How to Apply
Please apply online, by searching for requisition number R0087753. Complete an application with the following documents:
- Resume
- Cover Letter – must be included to be considered. Cover letter should include your interest in the position and how your relevant experience pertains to this position.
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Internal applicants may search and apply for jobs on the UVA Internal Careers website.
Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
For questions about the application process, please contact Karon Harrington, fak3ph@virginia.edu.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
Organization
In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.
What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.
Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).
As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.
RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES
As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.
Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.
NATIONALLY RANKED HEALTH SYSTEM
UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.
Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.
The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.
INSPIRING STUDENTS, INSPIRED TEACHING
The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.
One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation: UVA’s faculty have generated more than 130 patents since 2010.
Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards. Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.
LIFE IN CHARLOTTESVILLE
Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries. No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.
In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others. Charlottesville is also becoming a center for innovative start-up businesses. The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers.
The University of Virginia is an Equal Opportunity Employer. All interested persons are encouraged to apply including veterans and individuals with disabilities.
- Telephone
- 434-985-4532
- Location
-
2420 Old Ivy
Charlottesvle
Virginia
22911-7433
United States
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