Coordinator, Employee Relations

HR0768

Coordinator, Employee Relations

Staff

Part-Time

C3-Staff PT (ed. support)

Responsible for supporting the daily administration of Employee Relations (ER) program activities for Valencia College. Coordinates the employee concern intake and support processes for employee relations issues. Responsible for providing information to employees regarding current policies and procedures, administrative processes, and addressing a variety of issues and/or giving general support. In consultation with other ER personnel, serves as a primary point of contact for employee’s reporting concerns.

Primarily Remote: Employee performs the majority of job duties remotely and may occasionally work on site, based on operational needs with advance notice, when possible.

2026

Non-Exempt

S4206P

Orlando, FL 32811 - West Campus

Mon – Fri 25 hours/week

1

11/06/2026

11/20/2026

No

https://valenciacollege.peopleadmin.com/postings/44226

$19.93 per hour

1. Supports the Office of Employee Relations to ensure consistent application of the Valencia College vision, policies, and key strategic initiatives to include compliance with all federal, state, and local laws, rules, regulations, and policies that pertain to Human Resources.

2. Coordinates the employee relations intake and support processes for proper evaluation, assisting with case management. Screens and communicates with employees and supervisors by telephone, written correspondence, and in-person to assess circumstances causing concern. Fully understands the employee relations program and resources to provide initial guidance to employees and supervisors in appropriate engagement of support and services.

3. Receives and responds to incoming employee relations questions, complaints, and issues. Interviews and discusses relationships and work-related concerns with individuals. Understands and articulates the employee dispute resolution process and directs employees and supervisors to appropriately engage the program.

4. Collaborates with department personnel, Organizational Development and Human Resources partners (as appropriate), and supervisors to identify corrective or disciplinary actions in alignment with college policy.

5. Supports the Director and Assistant Director(s) in Employee Relations, with analyzing complaints; where applicable, partners on inquiries and investigations in accordance with college policy.

6. Assists other department personnel in the coordination or support of the grievance and exit questionnaire processes.

7. Manages employee relation databases and tracking systems to use a web-based forum to generate reports, analyze information, and provide recommendations based on employee relations trends.

8. Maintains, coordinates, and develops a wide variety of written materials in both manual and electronic formats (e.g., compliance reports, forms, procedures, brochures, pamphlets, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.

9. Researches, develops, and facilitates Employee Relations related training and development sessions.

10. Participates in policy review and development in collaboration with internal HR partners.

11. Participates in meetings and presentations on a variety of human resources related issues, to include supporting other College personnel, providing, and developing Employee Relations Services, and developing recommendations

12. Coordinates and supports the development and update of Employee Relations resources, including but not limited to, the Employee Relations Website, Cornerstone, articles, and flyers/one-page handouts.

13. Performs other related duties as assigned.

Not Applicable

Bachelor’s Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions.

Area of study in business, human resources, organizational development, or related field preferred.

One year of relevant experience in human resources, preferably in Employee Relations.

1. Knowledge of federal and state rules, regulations, laws and college policies, procedures and guidelines related to employee relations and equal employment opportunities.

2. Skill in the use of a personal computer and related software.

3. Ability to communicate effectively both orally and in writing with all levels of applicants and employees.

4. Ability to analyze related information, prepare reports, and make appropriate recommendations and decisions.

5. Ability to manage multiple projects and tasks simultaneously, and complete assigned work within deadlines.

6. Ability to travel between campus and off-site locations.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

1. This position is primarily remote/work from home with occasional travel to campuses as required on an as needed basis.

2. This position has a reasonably medium to high access to protected health information and is required to participate in training relative to handling of protected health information.

3. This position has a reasonably medium to high access to other privileged and private College information and is regarded to a higher level of confidentiality.