Professional Advisor I

Job Title: Professional Advisor I
Location: Albany State Rec. Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 305873
About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to: medical and major medical insurance, group life insurance, participation in the Teachers' Retirement System of Georgia, the Optional Retirement Plan (for faculty and exempt employees only), Social Security, and the Tuition Assistance Program (after six months of employment).

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.

Job Summary

The Professional Advisor I is responsible for promoting a positive and successful learning experience for students to increase student retention, success, and completion. The Professional Advisor I will work with the student to ensure they are in an appropriate major for their career goals, assist with necessary major changes, and career assessments. The Professional Advisor I will facilitate advising and registration for their assigned student populations, ensure students are connected with student support services and activities, disseminate program information, and track student performance. The work of the Professional Advisor I involves working closely with stakeholders across campus to build collaborative relationships, remain current in the university's academic policies and program maps by attendance in trainings, advising department meetings, and academic department meetings.

This position may require occasional evening, weekend, and extended hours during peak periods of the academic year.

Sponsorship is not available for this position.

Responsibilities

The Professional Advisor I is responsible for on-going advisement and mentoring of new and continuing students at ASU. Duties include, but are not limited to:

• Serve as the first point of contact for questions and/or concerns for assigned students.
• Assist students in the transition from high school to college and provide appropriate referrals to University offices and resources as needed.
• Monitor student academic progress and provide developmental programming focused on student academic needs.
• Develop success plans with their students that provide goals for academic performance, major exploration, and student engagement.
• Serve as an advocate for students in areas relating to success, pace, and graduation.
• Participate in pre-registration and other intervention strategies to proactively connect with students to ensure registration in a timely manner.
• Assist students in course registration processes such as overloads, substitutions, overrides, etc. and submit appropriate documentation to the director of academic advising for processing.
• Advise students with regards to their educational, career, personal, and social development needs.
• Support students in understanding and meeting academic requirements and deadlines, completing financial aid, and applying for on-campus housing.
• Remain informed of universities policies, processes, and activities in order to better and more accurately connect students with appropriate resources and campus personnel.
• Remain informed of university programs and program course maps, as well as BOR policies, to ensure accurate advising and course registration by attending regularly scheduled department meetings and advising center meetings.
• Represents the academic advising unit on college and university committees.
• Utilize to it's fullest potential the technologies, software, and processes made available by the university for academic advising and student success and participate in on-going and consistent training to remain current in these practices.
• Perform other job-related duties as assigned.
  
  

Required Qualifications

Bachelor's degree from an accredited college or university with one (1) year of related work experience.

Or: Associates Degree from an accredited college and five (5) years of related work experience.

Demonstrated commitment to academic advising as a key component of student success.

Preferred Qualifications

Knowledge of institutional academic policies, student resources, and support services available to students.

Experience with advising software such as Banner, EAB Navigate, and Degree Works.

Experience in academic advising or a similar role within a higher education setting.

Proposed Salary

Compensation will be based on the candidate's education, experience, and qualifications.

Required Documents to Attach

Cover letter

Resume

List of three professional references with contact information

Knowledge, Skills, & Abilities

Knowledge:

• Proficient in the use of desk top technologies such as Microsoft applications and comfortable learning and adapting to new technologies.
• Knowledge of career trends in the major.
• Knowledge of department rules and regulations.
• Participates in ongoing professional development activities that enhance academic advising outcomes.

Skills:

• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills.
• Proficient with computer applications and programs associated with the position (i.e., Banner, Electronic Records Management systems, EAB, Microsoft Office Suite, and other systems related to student support).
• Strong attention to detail and follow up skills.
• Strong customer service skills and phone and e-mail etiquette.

Abilities:

• Ability to comprehend and follow written and verbal instructions.
• Ability to work both collaboratively and independently.
• Ability to encourage and empower students to make informed decisions.
• Ability to recognize student needs and properly align needs with available campus resources.
• Ability to maintain confidentiality.
• Ability to priority and organize work assignments.
• Ability to analyze data in various forms to make recommendations and propose strategies.
• This job is performed in an office type environment. Ability to sit at a desk and work at a computer for extended periods of time is required.
  
  

Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by E-mail at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Excellence
We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect
We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community
We strive to build community and value a good mindset.

Teamwork
We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning
We cultivate a practice of global pedagogies in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

* a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
* a motor vehicle report for positions that require driving an Albany State University vehicle
* a successful pre-employment drug test

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Albany State University. The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.