Systems Analyst III

Job Title: Systems Analyst III
Location: GHC - Floyd Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 305754
About Us

Georgia Highlands College (GHC) is a state college within the University System of Georgia, serving more than 6,000 students across Northwest Georgia and surrounding communities. Founded in 1970 as Floyd Junior College, GHC offers associate and bachelor's degrees across a broad range of academic disciplines, with flexible learning options available at five instructional locations and online. As a growing institution, GHC is committed to innovation, student success, and strengthening the communities it serves.

GHC is also committed to creating a workplace where employees can grow professionally and make a meaningful impact. Faculty and staff work collaboratively in a dynamic environment that values professional development, employee wellness, innovation, and continuous improvement. Employees have the opportunity to contribute to student achievement, community impact, and the future of higher education in the region.

Job Summary This position is responsible for the installation, development, maintenance, and support of advanced database application systems. The position also assists the Director of Enterprise Application Services in senior level responsibilities.

Responsibilities All employees are responsible to understand, support, and carry out the college¿s mission, vision, and values and comply with mandates and regulations of government and accrediting bodies.

Essential Duties include:

Install, upgrade, and maintain enterprise applications including system patches and updates

Assist with installing and updating systems databases and application processes

Develop, test, document, implement, and maintain web-based software applications using a variety of formats including SQL scripts, Pro-C programs, end-user interfaces, back-end databases, spreadsheets, and web reports to assist users in maintaining administrative data and reporting capabilities

Develop and implement procedures to automate processes where possible

Document procedures, technical instructions, and business processes

Assist with miscellaneous technical problems on client enterprise applications

Assist in troubleshooting, assisting users, and communicating with USG/ITS and Shared Services Database Analysts

Creates complex transactional job processes incorporating a variety of languages and platforms

Performs complex data reporting with various programming tools

Maintains user accounts and security

Provide end-user application and desktop support for large-scale integrated relational database applications

Extracts and imports third-party data

Monitor daily automated processes to ensure completion success

Troubleshoot and modify existing database applications or systems either out of necessity or upon request

Other Duties include:

Perform other job related duties as assigned

Required Qualifications

• Associate's degree in Computer Science, Information Technology or closely related field

• 2 years of experience as a Database Analyst/Administrator, Integration Specialist, Enterprise Application Analyst, or similar role.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, or related field
• Knowledge of Linux and Windows server administration
• Experience with the Banner Student Information System, Workday, and/or general database management and SQL
• Understanding of cybersecurity principles and best practices
• Proficiency with software development, scripting, and software integrations with APIs.

Proposed Salary

The hiring range for this position is $59,376 to $65,479

Required Documents to Attach

Please attach an updated resume and cover letter.

Knowledge, Skills, & Abilities

• Knowledge of relational database design, administration, and integrated systems

• Knowledge of high-level programming languages such as SQL, PL/SQL, Pro C, Java, Groovy, Grails, Oracle Forms, and Linux/Unix shell scripting

• Knowledge of Linux/Unix, Windows, and OS X operating systems

• Knowledge of vendor-based systems commonly used in higher education for student information systems such as Ellucian Banner, EMC Application Extender, Oracle Fusion Middleware, Tomcat, and WebLogic Server administration

• Understanding of Internet, web concepts, and contemporary web development knowledge including: HTML5, CSS, JavaScript, jQuery, and MVC Paradigm

• Knowledge of data processing equipment, principles, and best practices

• Effective time management, customer service, organizational, and analytical skills

• Ability to analyze, research solutions, and design new applications and processes using various programming tools

• Ability to multi-task, train and support staff in their daily business practices and processes, and demonstrate use of independent judgment for complex decisions

• Advanced problem-solving skills

• A working knowledge of enterprise application entities of a higher education institution such as Payroll, Fund Accounting, Registration, and Financial Aid business processes.

• Effective oral and written communication with both internal and external customers.

Contact Information

For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Georgia Highlands College (GHC) is committed to fostering a culture grounded in integrity, excellence, accountability, and respect. As a member of the University System of Georgia, GHC embraces these core values while advancing its commitment to student success, access, inclusion, collaboration, innovation, and service to the communities it serves.

Employees are expected to demonstrate these values through their work, interactions with students and colleagues, decision-making, and commitment to the mission and success of Georgia Highlands College.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Accommodations

Georgia Highlands College (GHC) is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations are available to qualified applicants with disabilities who require an accommodation to participate in the application, interview, or selection process.

Applicants who require a reasonable accommodation should contact the Office of Human Resources at jobs@highlands.edu, or call 706-802-5483, as early as possible in the recruitment process to discuss their accommodation needs.