Information Systems Specialist, Intermediate

Employer: Georgia State University
Location: Atlanta, GA

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Description

Information Systems Specialist, Intermediate

Provost's Office

Associate Provost for Graduate Programs

The Graduate School is experiencing exciting growth, and we are thrilled that you are considering joining our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission of excellence. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We are committed to hiring exceptional individuals because it strengthens our team and enhances our ability to succeed.

The Graduate School is seeking an Information Systems Specialist, Intermediate to join the already awesome team, taking the department to the next level of excellence!

WHAT MAKES THE DEPARTMENT NAME A GREAT PLACE?

Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively.
Professional development opportunities and mentorship
A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

The Information Systems Specialist supports the Graduate Admissions Office and performs duties for the APGP. In Graduate Admissions, the position will, with direction and guidance from the Director of Graduate Admissions, maintain and optimize admissions CRM technology/processes and develop reports. This includes monitoring the exchange of data with the CRM, managing the contact consolidation process, creating and maintaining reports/queries, and maintaining/configuring admissions CRM workflows and the user-experience. They will also create training materials for use of Slate and assist with training sessions on the various technologies associated with admissions. In the APGP, the position will use SQL and other programs to develop reports and analyses necessary for the evaluation of admissions, retention, and program quality withing Georgia State's graduate programs.

Essential Duties and Responsibilities

With guidance and direction:

Monitor the exchange of data with the CRM (namely Banner and prospect list) and resolve any errors/issues

Build CRM import templates and export queries

Manage the contact consolidation/merge process.

Create and maintain reports/queries to assess performance, productivity, and efficiencies - SQL may be required

Maintain and configure the operational aspects of the CRM to increase work-flow efficiency and/or the user experience.

Create training materials for use of Slate and assist with training sessions on the various technologies associated with admissions.

Perform routine to complex data analysis and data reporting with various programming tools, such as crystal, Structured Query Language (SQL) / Procedural Language Structured Query Language (PL SQL).

Develop reports necessary for the evaluation of admissions, retention, and program quality withing Georgia State's graduate programs.

Perform other related duties as assigned

Qualifications

Minimum Requirements:

Bachelor’s degree and two years of related experience, or a combination of education and related experience.

Preferred Hiring Requirements:

Demonstrate supervisory, organizational and analytical skills; must be knowledgeable in CRM Systems and Argos.

College/Business Unit
11/23/26, 8:59:00 PM

College/Business Unit: Provost & VP Academic Affairs
Location: Atlanta Campus
Job Posting: 11/09/26, 1:31:12 PM

Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.

Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.

More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.

The University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.

Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.

The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.

The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.