AV and Technology Specialist

S16036P

AV and Technology Specialist

Terry-Assoc Dean Rsch&Exec Prg

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

External

TRS

Employee

Benefits Eligible

Full Time

Typically, Monday through Friday 8:00 am – 5:00 pm

$48,000-$50,000 + commensurate with experience

11/06/2026

Yes

01/01/2027

Atlanta Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Audio Visual Technician II

Non-Exempt

1.00

High school diploma or equivalent and 2 years of related experience

The position is based at the Terry Executive Education Center (TEEC) in Atlanta, located at 3475 Lenox Rd NE, Suite 300, Atlanta, GA 30326.
The AV and Technology Specialist supports the delivery of high-quality instructional experiences through the administration, integration, and support of instructional technologies within the Terry Executive Education Center (TEEC). This role collaborates with faculty, academic departments, executive education programs, and university stakeholders to support technology-enhanced teaching and learning environments for in-person, hybrid, and remote instruction.

This position administers and supports classroom instructional technologies, hybrid learning systems, video conferencing platforms, and presentation environments used for executive education and graduate-level instruction. The role provides instructional technology consultation, end-user training, classroom support, and operational coordination to ensure reliable and effective technology-enhanced learning experiences.

This position collaborates closely with faculty and program stakeholders to support instructional delivery, learner engagement, and classroom technology readiness. Responsibilities include supporting educational technologies, troubleshooting instructional systems, maintaining classroom technology environments, assisting with instructional technology planning initiatives, and providing real-time support during instructional sessions and executive programs.

This position is part of a five person Facilities and IT support team supporting the operational and instructional needs of the TEEC facility. Due to the nature of the work, the position requires onsite presence and flexibility to support occasional evening and weekend instructional or executive education activities.

The TEEC is a 33,000-square-foot executive education and instructional facility located in Atlanta’s Buckhead business district and serves as a hub for executive education programs, professional MBA programs, corporate training initiatives, conferences, and academic events. The facility includes four large classrooms, two large event spaces, multiple conference and collaboration rooms, and a fully equipped Executive Boardroom.

• Knowledge of instructional technologies, hybrid learning systems, and classroom technology environments.
• Ability to support audiovisual systems, video conferencing technologies, and instructional presentation platforms.
• Ability to troubleshoot classroom technologies, Windows and macOS operating systems, and end-user technology issues.
• Knowledge of instructional technology integration and technology-enhanced learning environments.
• Ability to communicate effectively with faculty, students, executive stakeholders, and non-technical users.
• Ability to provide instructional technology training and support in both individual and group settings.
• Knowledge of or ability to learn instructional support tools such as OBS, Adobe Premiere Pro, Audacity, and classroom collaboration technologies.
• Ability to work independently and collaboratively as part of a cross-functional support team.
• Strong organizational skills and ability to manage multiple priorities in fast-paced instructional environments.
• Ability to work a flexible schedule to support instructional programs and executive education events.

• Ability to support higher education instructional technology environments.
• Knowledge of classroom control systems, lecture capture systems, and hybrid learning technologies.
• Knowledge of Extron and Biamp hardware devices and software.
• Ability to support Zoom, Microsoft Teams, and video conferencing platforms.
• Knowledge of networking concepts including DHCP, DNS, TCP/IP, and wireless connectivity.
• Ability to support Windows and macOS environments.
• Knowledge of accessibility considerations and inclusive instructional technology practices.
• Ability to create instructional technology documentation and user training materials.

• Ability to lift and transport audiovisual or IT equipment up to 50 lbs.
• Frequent movement between classrooms, meeting rooms, and event spaces .
• Ability to use ladders and perform classroom technology installation or troubleshooting activities.
• Work within active instructional and live-event environments requiring timely technical response and support.

No

Yes

No

No

No

No

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Instructional Technology & Classroom Support

• Administer and maintain classroom instructional technology systems and hybrid learning environments across TEEC instructional spaces.
• Support instructional technologies used for synchronous, asynchronous, and hybrid learning experiences.
• Provide real-time classroom and instructional technology support for executive education programs, academic courses, conferences, and special events.
• Troubleshoot and resolve issues involving presentation systems, projectors, microphones, sound systems, video conferencing platforms, classroom control systems, and instructional software.
• Coordinate operation and support of classroom collaboration technologies, lecture capture tools, streaming platforms, and conferencing systems.
• Ensure instructional spaces are operationally ready and technology systems are functioning properly prior to classes and events.
• Provide support for multimedia presentations, instructional recordings, and hybrid learning sessions.
• Coordinate with EITS and other university technology units regarding classroom technology support and escalation needs.

50

IT & Learning Technology Support

• Provide Tier 1 instructional technology and end-user IT support for faculty, staff, students, and guests.
• Troubleshoot Windows and macOS operating systems, printers, presentation devices, and connectivity issues related to instructional delivery.
• Assist with software installation, user account support, peripheral configuration, and classroom workstation maintenance.
• Support video conferencing platforms, collaboration tools, and instructional software applications used within TEEC learning environments.
• Coordinate with central IT support teams regarding escalated technical issues and enterprise-level service requests. .

15

Instructional Technology Systems Maintenance

• Maintain classroom and instructional technology systems through monitoring, testing, software updates, and preventative maintenance activities.
• Coordinate troubleshooting and maintenance for integrated classroom AV systems and instructional technology infrastructure.
• Assist with installation and configuration of instructional technologies in accordance with university and industry standards.
• Support instructional technology networking needs, including connected classroom devices and conferencing system integrations.
• Participate in evaluation and implementation of emerging instructional technologies and classroom technology improvements.

10

Documentation, Training, & Process Support

• Develop instructional technology guides, operational procedures, and classroom support documentation.
• Create user training materials and knowledge base resources for faculty and instructional stakeholders.
• Document recurring issues, troubleshooting procedures, and operational recommendations related to instructional technologies.
• Support development of instructional technology best practices and operational workflows for TEEC classrooms and learning environments.

5

Faculty Consultation & Instructional Support

• Collaborate with faculty, presenters, and academic departments to support effective integration of instructional technologies into teaching and learning environments.
• Provide instructional technology consultation and one-on-one support for classroom technology usage and instructional delivery tools.
• Assist faculty and presenters with technology strategies that enhance instructional delivery, learner engagement, and hybrid learning participation.
• Deliver training and orientation sessions for faculty, staff, and presenters on classroom instructional technologies and conferencing systems.
• Support accessible and inclusive learning environments through effective use of instructional technologies and digital presentation tools.
• Assist faculty and instructional stakeholders in adapting technology tools for executive education and professional learning environments.

20

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Glen Zaitsev

dymlos2@uga.edu