Clinical Research Coordinator B/C

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Clinical Research Coordinator B/C

Job Profile Title

Clinical Research Coordinator B

Job Description Summary

The Palliative and Advanced Illness Research (PAIR) Center is seeking a full-time, experienced Clinical Research Coordinator (CRC) to join its multidisciplinary team. The mission of the PAIR Center’s Acute Care Health Services Research Group is to generate high-quality evidence to advance healthcare policies and practices with the goals of improving the efficacy, quality, efficiency, and equity of acute care for serious illness. The research program of Dr. George Anesi, PAIR Center Core Faculty and Study Principal Investigator, focuses specifically on healthcare capacity strain and hospital preparedness.

Job Description

Working with researchers, clinicians, and the project team, the CRC will help carry out a multi-year study of how hospitals cope when respiratory viruses such as influenza, RSV, and COVID-19 fill hospital beds and stretch clinic staff. During the COVID-19 pandemic, hospital leaders often reported feelings of hospital stress that lasted for a longer period of time than traditional objective measurements of hospital strain would suggest, such as patient volume and bed capacity. This study will examine how closely what frontline clinicians subjectively report matches what can be measured objectively across respiratory virus seasons, what role clinician burnout plays, and which characteristics of hospitals and clinicians make strain worse or help protect against it. The goal is to find the best targets for future changes in hospital organization and clinician training that help hospitals stay resilient during future surges, maintaining high-quality care for all patients and a healthy workforce.

The CRC will assume responsibility for day-to-day study operations with oversight by the study’s project manager and Principal Investigator, Dr. George Anesi. Over time, and with success demonstrated in the role, the coordinator may have the opportunity to take on additional projects within Dr. Anesi’s research portfolio.

Specific responsibilities will include:

• Managing day-to-day study operations and maintaining comprehensive knowledge of study procedures

• Developing, piloting, and managing a REDCap survey database and Mosio text-message surveys for hospital clinicians in partnership with the study’s data manager

• Supporting clinician education and stakeholder buy-in, including strategies to optimize recruitment and survey completion rates among hospital clinicians

• Recruiting and interviewing clinicians, coordinating payments, and transcription of qualitative data

• Developing and maintaining regulatory documentation, including preparation of IRB submissions

• Participating in qualitative coding and consensus meetings

• Preparing meeting minutes, study materials, and reports

• Assisting with data analysis and preparation of manuscripts and conference presentations

Experienced candidates (CRC-C) will be expected to perform the duties above with greater independence and autonomy. They may also provide supervision of students, research assistants, and/or junior research coordinators based on experience and interest.

***position is contingent upon funding***

Qualifications

Strong computer skills, excellent written and verbal communication, and good judgment are essential for this position. Qualified applicants must be comfortable working in diverse medical settings, able to work independently, and equally at ease in a team-oriented environment. Ideal candidates will be well organized and detail-oriented, with the ability to handle fluctuating priorities and deadlines, and to problem-solve. Strong interpersonal skills and a willingness to learn and develop are also valued.

A background in psychology, biological/life sciences, nursing, or public health is preferred, but not required.

CRC B:

• Bachelor of Science and 2 to 3 years of experience or equivalent combination of education and experience is required. Previous experience with institutional review boards and human subjects research is strongly preferred. Experience in REDCap or database management is also preferred.

CRC C:

• Bachelor of Science and 4 to 6 years of related experience or equivalent combination of education and experience is required. Previous experience with institutional review boards and human subjects research is required. Experience in REDCap or database management and/or qualitative research methods is also strongly preferred.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$53,418.00 - $63,200.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay