GIL Express Coordinator

S16029P

GIL Express Coordinator

Libraries-Access Services

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

The UGA Libraries advance the University of Georgia’s mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University’s strategic priority to serve the people of Georgia and beyond, and upholding the University’s commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia’s history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia’s statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information.

libs.uga.edu

External

TRS

Employee

Benefits Eligible

Full Time

M-F; 8 hrs/day

$36,000-$41,000; commensurate with experience

11/05/2026

Yes

12/07/2026

Applicants are encouraged to apply by November 22, 2026. First consideration will be given to applications received by that date, however, the position will remain open until filled.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment and maintain eligibility without sponsorship throughout your appointment.

Athens Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Library Technician I

Non-Exempt

1.00

High school diploma or equivalent

One year of experience working in a library or similar setting

The GIL Express Coordinator is responsible to the Assistant Director of User Services-Resource Sharing for performing a variety of diverse duties and responsibilities that support UGA’s resource sharing services, which include Interlibrary Loan, e-document delivery, book retrieval and consortial borrowing and lending through the University System of Georgia’s GIL Express program. GIL Express is a statewide borrowing service provided through GALILEO Interconnected Libraries (GIL). It enables students, faculty, and staff across the university system to request physical books directly from other USG academic libraries and have them delivered to their home institution for pickup, dramatically expanding access to research materials across the state in a strategic, cost effective manner.

The Coordinator is the operational point of contact for UGA’s participation in GIL Express, liaising with libraries across the state and serving as a resource for UGA Libraries staff and patrons, ensuring effective lending and borrowing of library materials between institutions.

• Familiarity with online search techniques.
• Ability to deal tactfully and courteously with library patrons.
• Ability to perform clerical tasks accurately with close attention to detail.
• Ability to establish and maintain effective working relationships.
• Effective verbal and written communication skills.
• Familiarity with word processing and web publishing software (i.e., Microsoft Word and Adobe Acrobat, etc.).
• Familiarity with integrated library systems.

Typical for office environment; lifting of books, pushing loaded book carts

No

Yes

No

No

No

No

No

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Coordinates GIL Express daily operations and supports other resource sharing activities such as book retrieval and e-document delivery by reviewing and processing requests from UGA affiliates and users from the University System of Georgia (USG).

• Manages daily Pick from Shelf list.
• Locates materials, updates statuses of missing items as needed.
• Ships materials using online postage system (Pitney Bowes) or ARCHE van as appropriate.
• Scans materials for Document Delivery following defined accessibility practices and places holds on items for UGA users as needed.

50

Acts as a resource for library staff within the UGA Libraries and across the state by trouble shooting and resolving complex issues regarding GIL Express transactions.

Communicates with UGA patrons on availability of items and routes requests to other services and departments as needed. Maintains an in-depth knowledge of library services in and outside of the Resource Sharing unit.

Escalates issues to departmental leadership, as necessary.

25

Manage student workers by hiring, training, scheduling, and supervising a small team to handle the daily sorting, scanning, packing, and shelving of GIL Express books.

10

Crosstrain on other Resource Sharing functions including lending and borrowing to ensure continuity of service across all departmental functions.

10

Participates in library-wide communication by reading, responding to, and initiating information transmitted via GRAPEVINE (the UGA Libraries’ listserv) and other communication tools, and appropriate library-wide or departmental meetings and asking questions, seeking clarification, or initiating discussion on library issues.
Maintains flexibility and awareness of changes and needs in the department and Libraries by assuming similar duties and responsibilities as assigned.

5

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Sara Rountree

sararountree@uga.edu

7708764091