Temporary Financial Aid Processing Assistant
- Employer
- Texas A&M University-San Antonio
- Location
- San Antonio, TX
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- Employment Type
- Part Time
- Institution Type
- Four-Year Institution
Job Details
The Temporary Financial Aid Processing Assistants will support day-to-day operational functions including:
Responsibilities:
Financial Aid Processing
- Reviewing student records and documentation for completeness.
- Assisting with document collection, indexing, and verification workflows.
- Entering and updating information within Banner and related systems.
- Assisting with routine awarding and disbursement processing.
- Monitoring processing queues and workflow tasks.
- Supporting over-award review and correction processes.
- Assisting with student communication related to missing documentation and processing requirements.
Scholarship Processing Support
- Assisting with scholarship data entry and record maintenance.
- Supporting scholarship awarding workflows. Monitoring scholarship documentation requirements.
- Coordinating scholarship-related processing activities with Financial Aid and Scholarship staff.
- Assisting with reconciliation and reporting activities as assigned.
Administrative Support
- Maintaining processing logs and operational records.
- Assisting with file reviews and quality assurance activities.
- Supporting compliance and audit preparation efforts.
- Assisting with special projects and peak processing periods.
Customer Service
- Responding to general financial aid inquiries.
- Assisting students with submission of required documents.
- Providing status updates and directing complex questions to professional staff.
- Supporting front-line service operations during peak periods.
Required Education and Experience:
- High school diploma or equivalent combination of education and experience.
- No prior experience required.
Preferred Education and Experience:
- Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions preferred.
Knowledge, Skills and Abilities:
- Ability to multitask and work cooperatively with others.
- Strong verbal and written communication skills.
Applicant Requirement Instructions:
Please make sure to provide the following documents:- Cover Letter
- Resume / CV
- Professional References
Summary of Employee Benefits:www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf
Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.
Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at 210-784-2058.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Organization
Texas A&M University-San Antonio (A&M-SA) is a contemporary university that reflects the diverse and heritage-rich community it serves. Founded as the first upper-division institution of higher education in South San Antonio in 2009, A&M-SA today is a comprehensive four-year university offering high-quality, affordable education.
From fall 2008 to fall 2017, enrollment has grown 340 percent. The University currently serves nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent female and 72 percent Hispanic. Approximately 77 percent of students are the first in their family to attend college.
Since becoming president of A&M-SA in 2015, Dr. Cynthia Teniente-Matson has forged an audacious strategic plan for the University to fulfill its mission and bring to life its core values while achieving several important goals, including becoming a national model for student and academic success.
Through the University’s 26 undergraduate degrees and 13 graduate degrees, students can pursue a wide variety of in-demand fields, such as education, business, information technology and cyber security, criminology and biology. A&M-SA equips students with the knowledge, marketable skills and high-impact educational experiences that prepare them for rewarding careers, responsible global citizenship and lifelong learning.
With unprecedented enrollment growth, small classes, flexible schedules and in-demand degrees, A&M-SA is making the dream of higher education a reality for students in the San Antonio community and beyond.
Fast Facts:
- A&M-SA offers the lowest undergraduate tuition among four-year universities in San Antonio: $8,216 average cost per year (tuition and fees for spring and fall semesters for 15 credit hours/semester)
- A&M-SA is a Military EmbracingTM university; 1 in 6 of our students is military connected (veterans, active-duty, spouses or dependents)
- The National Security Agency (NSA) designated A&M-SA as a National Center for Academic Excellence in Cyber Defense Education (CAE-CDE) through the year 2022. This prestigious designation puts the University among a select group of institutions nationwide meeting rigorous federal standards.
- 20:1 student to teacher ratio
Accreditation
Texas A&M University-San Antonio (A&M-SA) is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 or visit http://www.sacscoc.org for questions about the accreditation of A&M-SA.
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