Catalog & Data Services Specialist I

Job Title: Catalog & Data Services Specialist I
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 305457
About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

This position is responsible for curriculum workflow management, maintaining curriculum data in the student information system (Banner), and annual revision of the undergraduate and graduate academic catalog using a catalog software (WaterMark/SmartCatalog). Additionally, the position supports degree certification and graduation support. Reports directly to the Data Services Coordinator.

Responsibilities

Works Collaboratively to Complete Catalog Assignments (45%) -
Responsible for overseeing the accurate and timely transmission of data from the curriculum management workflow system (Watermark/Smart Catalog)
Builds curricular data into the student information system (Banner)
Coordinates with Academic Affairs and other divisions of the University for annual revision of the academic catalog using catalog management software

Degree Certification and Graduation Support (45%) -
Assists in conducting graduation degree audits, ensuring compliance with university graduation requirements.
Processes credit appeals and course exceptions in collaboration with faculty and administration.
Maintains detailed and accurate student records.
Responds to queries from faculty, staff, students, and external organizations regarding academic policies and procedures.

Assist with Data Coordination and Organization (10%) -
Generate reports and queries using SQL developer to assist with Registrar related functions including but not limited to student enrollment trends and tracking, academic performance, graduation indicators, end of term processing, and other key metrics used in the various points of academic cycle
Identify and resolve data inconsistencies, ensuring data integrity and compliance with FERPA regulations
Assist in development of data efficiencies and streamline procedures both for backend staff users and front-end procedures for student registration
Performs related duties as assigned

Required Qualifications

Educational Requirements
The completion of a baccalaureate degree in a course of study related to the occupational field

Other Required Qualifications
Advanced knowledge in student information systems (Ellucian Banner or other SIS) or database management

Required Experience
Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for two to three years.

Preferred Qualifications

Additional Preferred Qualifications
Advanced knowledge of developing reports and queries using SQL

Preferred Experience
Three to Five years work experience in higher education or database management

Knowledge, Skills, & Abilities

Knowledge of collegiate curriculum and academic catalogs.
Knowledge of Student Information Systems.
Knowledge of university transcript, catalog, course, and policy review procedures.
Knowledge of university policies and procedures.
Knowledge of Family Educational Rights and Privacy Act (FERPA) requirements.
Knowledge of General Data Protection Regulation (GDPR).
Knowledge of transfer credit policies and procedures.
Skill in the operation of computers and use of software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information

This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.