Electronic Research Administration Business Analyst 2

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

The Electronic Research Administration (ERA)

The Electronic Research Administration (ERA) area manages the electronic systems used to process and track grants and contracts for the University’s research enterprise.

Job Overview

The Sponsored Research Services - Electronic Research Administration department in the Office of Research is seeking to fill an Electronic Research Administration Business Analyst 2 (ERA 2) position. The ERA 2 provides functional and technical support for electronic research administration and related sponsored research systems. It also supports system administration, user support, testing, training, data quality assurance, and process improvement activities to ensure research administration systems effectively support the University's research enterprise. The ERA 2 collaborates with research administration staff, information technology teams, vendors, and other stakeholders to maintain reliable, compliant, and user-focused systems and processes.

Essential Functions

Support the administration, maintenance, and continuous improvement of research administration systems, including system configurations, user access management, role audits, upgrades, enhancements, and integrations. Serve as a liaison between business users, information technology staff, and software vendors to support system implementations, troubleshoot issues, communicate requirements, and ensure effective system performance. Provide primary user support for research administration systems through helpdesk services, including issue resolution, user guidance, account management, and escalation of technical problems as needed. Coordinate and perform system testing, quality assurance activities, and data validation reviews for new functionality, system upgrades, and business process changes to ensure system reliability and compliance. Assist with development of training programs, user documentation, reference materials, and educational resources for Office of Research and departmental users to promote effective adoption and use of research administration systems. Assist in evaluating new technologies, software solutions, automation opportunities, and process improvements that enhance the efficiency and effectiveness of research administration operations. Participate in committees, workgroups, and governance activities related to research administration business processes, system business rules, compliance requirements, and operational improvements. Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's DegreeSix (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Two (2) years of experience supporting enterprise software applications or in research administration.

Additional Qualifications Considered

Experience with Salesforce

Experience with Kuali Research Suite or similar Electronic Research Administration Systems

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Application Process

A resume and cover letter are required as part of the application process. Attach these documents before submitting your application.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

Competitive salary based on experienceComprehensive health coverage (medical, dental, vision, prescription)Flexible spending accounts & wellness programsProfessional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 104580