Cloud Infrastructure Engineer
- Employer
- University of North Carolina at Greensboro
- Location
- Greensboro, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
014049
Functional Title:Cloud Infrastructure Engineer
Position Type:Staff
Position Eclass:EP - EHRA 12 mo leave earning
University Information:Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit:Enterprise Technology Infrastructure designs, implements, administers, and supports the University’s Azure cloud infrastructure, on premises VMware infrastructure, Linux and Windows servers, configuration management services, and certificate lifecycle processes. The group maintains these services and works with ITS teams and University customers to meet institutional infrastructure needs.
Position Summary:The primary purpose of this position is to design, implement, administer, and support the University’s Azure cloud infrastructure, on premises VMware infrastructure supporting approximately 200 virtual machines, and enterprise Linux and Windows servers. The position performs server lifecycle administration, including patching, service validation, incident response, capacity management, and configuration automation with Ansible, PowerShell, and related tools. It also develops and supports automated SSL/TLS certificate lifecycle processes for discovery, renewal, deployment, validation, and expiration monitoring. The Cloud Infrastructure Engineer works within established architecture, security, and change management standards, documents supported systems, collaborates with ITS staff and service owners, and provides tier three support. This position is eligible for full time telework.
Minimum Qualifications:- Mid-career with Masters and 1-2 yrs experience; or Bachelors and 2-4 yrs experience;
or Equivalent combination of education/experience
Salary commensurate with experience
Org #-Department:Info Technology Services - 23101
Job Open Date:10/30/2026
Open Until Filled:Yes
FTE:1.000
Type of Appointment:Permanent
Number of Months per Year:12
FLSA:Exempt
Percentage Of Time:25
Key Responsibility:Cloud and Virtual Infrastructure
Essential Tasks:- Administer and support Microsoft Azure and on premises VMware infrastructure.
- Provision and manage virtual machines, compute resources, and storage in Azure and VMware within established standards.
- Maintain VMware hosts and clusters, monitor capacity and availability, and coordinate platform maintenance and upgrades.
- Document supported infrastructure and coordinate lifecycle and change work with ITS staff and service owners.
- Troubleshoot Azure and VMware infrastructure and provide tier three support.
25
Key Responsibility:Systems Administration
Essential Tasks:- Administer Linux and Windows servers in production, development, and validation.
- Plan and perform operating system patching, upgrades, and reboots, and validate services after maintenance.
- Troubleshoot filesystems, capacity, startup, software updates, authentication, and operating system issues.
- Support application platforms, containers, and dependencies on assigned servers.
- Respond to monitoring alerts, restore service, and document recurring operational issues.
20
Key Responsibility:Configuration Management and Automation
Essential Tasks:- Maintain Ansible, PowerShell, and related automation for Linux, Windows, and cloud systems.
- Create and test automation and configuration changes in development or validation before production use.
- Automate recurring patching, compliance checks, service validation, and other system administration tasks.
- Follow established release cycles and change management and configuration management standards.
15
Key Responsibility:Certificate Lifecycle Management and Automation
Essential Tasks:- Design and administer automated SSL/TLS certificate processes for discovery, inventory, issuance, renewal, deployment, validation, and expiration monitoring.
- Coordinate certificate requests and installation with service owners, troubleshoot certificate chain, key, and service issues, and maintain lifecycle documentation.
10
Key Responsibility:Collaboration and Customer Service
Essential Tasks:- Collaborate with internal and external customers on infrastructure projects.
- Communicate infrastructure changes to stakeholders and participate in architecture review.
- Collaborate with other ITS architects and administrators to meet infrastructure needs.
- Provide tier three support for supported systems.
5
Key Responsibility:Divisional Policies, Procedures, and Job Requirements
Essential Tasks:- Follow all divisional policies and procedures as they relate to the job.
- Adhere to ITS divisional requirements regarding SLAs, Security, and Asset Management.
Hand Movement-Repetitive Motions - F, Reading - f, Writing - F, Hearing - f, Talking - f, Sitting - f
Work Environment:Inside - c
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
Supportive Environment
Engaged Community
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
- Website
- https://spartantalent.uncg.edu/
- Telephone
- 336-334-5009
- Location
-
723 Kenilworth Street
Greensboro
NC
27402
United States
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