Networking Technician - Advanced

Networking Technician - Advanced

Position Number: 908361
Vacancy Open to: ECU Employees
Time-Limited: No
Department Homepage: https://itcs.ecu.edu/
Advertising Department: ITCS INFRASTRUCTURE SERVICES
Division: Administration & Finance
Classification Title: 12210 Networking Technician
Competency Level: 3 - Advanced
Working Title: Networking Technician
Number of Vacancies: 1
Full Time Equivalent (FTE): 1.00
Full Time or Part Time: Full Time
Recruitment Range: $34,517 - $83,445
Anticipated Hiring Range:
Salary Grade Equivalency: DT05
Work Schedule: Monday - Friday
Work Hours: 8:00 a.m. - 5:00 p.m.
Position Location (City): Greenville
Job Category: Staff

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East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit:
The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Information Technology and Computing Services (ITCS) provides strategic technology leadership, enterprise IT services, cybersecurity, and digital solutions that support East Carolina University's teaching, research, student success, medical, and administrative operations. ITCS partners across the university to deliver secure, reliable, and innovative technology services that advance ECU's mission and strategic priorities..

The infrastructure engineering team provides all cabling decisions across campus. Anything in the ground that is considered telecommunications is owned by this team. They make the most important decisions for large capital projects and new building designs as well as smaller renovations and what will be pulled for future growth.
Primary Purpose of Position:
This position is responsible for supporting the university's network infrastructure and connectivity services. Reporting to the Director of Security Applications and Technologies, this position will be responsible for the daily support and maintenance of the Layer 1 network infrastructure and UPS systems supporting both the East and West campus as well as remote locations. This position is responsible for the installation, configuration, tuning, and maintenance of the campus network backbone and associated systems; troubleshooting user connectivity problems to servers and infrastructure-related problems with switches, routers, UPS units, and access points; monitoring the network system through various operating system tools to determine baseline performance, bottlenecks, or performance degradation; supporting special projects and work requests related to critical infrastructure, expansions, and renovations; coordinating wiring contractors for the expansion and repair of the ECU campus data cabling infrastructure; coordinating the establishment of contract services to provide connectivity to off-campus locations; and coordinating infrastructure needs with Facilities Services for building and renovation projects. This is a mission-critical position that directly affects nearly all university staff, faculty, and students.

Key Responsibilities Include:

• Coordinate with facilities services on New Construction and Renovation projects (30%)
• Using detailed knowledge of IT infrastructure requirements (25%)
• Technical Solution Development (20%)
• Meet with Faculty and Staff to assess needs (10%)
• Research, evaluate, and implement new products (10%)
• Provide support for other operational tasks and ad-hoc duties as assigned by leadership (5%)

Minimum Education, Knowledge, Skills, and Experience:
Associates Degree in Electronics, Networking Technology or a closely related degree; Graduation from high school and two years of networking related experience or an equivalent combination of education and experience. Journey level requires an additional six months experience. Advanced level requires an additional one year of experience.
License or Certification required by statute or regulation:
None
Preferred Education, Knowledge, Skills, and Experience:

• Knowledge of network communication principles, protocols, and practices, including Ethernet and TCP/IP networking.
• Experience with IP routing, switching technologies, and the administration of enterprise network infrastructure.
• Experience supporting and troubleshooting wireless networking environments, with preference given to controller-based wireless architectures.
• Knowledge and experience installing, maintaining, and supporting copper and fiber-optic network cabling, including applicable industry standards and best practices.
• Knowledge of telephony technologies and possession of a current CompTIA Network+ certification or higher-level networking certification (e.g., CCNA).

License or Certification required by the Department:
None
Special Instructions to Applicant:

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Additional Instructions to Applicant:
INTERNAL POSTING: Open only to applicants currently employed by East Carolina University

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. “Reasonable commuting distance” is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC.

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.: 11/02/2026
Open Until Filled: No
Alternate option:
Nondiscrimination Statement:
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity:
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

To apply, visit https://ecu.peopleadmin.com/postings/97956









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