Functional Systems Analyst

Employer: The University of Kansas
Location: University of Kansas Lawrence Campus

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Position OverviewThe University of Kansas Controllers Office Finance Help Desk seeks a Functional Systems Analyst to support the university’s financial systems. The position reports to the Functional System Manager and works closely with the KU Financial Management Systems (FMS) team, Procurement Services and Accounts Payable and is focused on campus-wide functional support for all departments.

Due to complex state employment laws, the University of Kansas may be unable to hire fully remote workers for this position outside of Kansas. Specifically, we cannot currently offer employment to candidates residing in the following states: California, Delaware, Idaho, and Minnesota. We appreciate your understanding and invite interested individuals from eligible states to apply.
Job Description30% - Process Help Desk tickets requesting end-user assistance with the financial system, with a primary focus on campus support for Oracle Financials in the Cloud (FITC) and Concur products (Expense, Request and Travel). This role includes real-time training for end-users, problem solving and functional troubleshooting. Respond to both telephone and Help Desk ticket inquiries related to these applications. Assist as required in collecting and analyzing data related to the central applications performance and pending upgrades.

30% - Work collaboratively with other coworkers to perform tasks such as monitoring and troubleshooting supplier and order distribution errors and problems. Tasks may also include catalog related issues including enablement/maintenance as well as assisting FMS, Payables, Procurement and other support staff to resolve problems. Assist with system testing related to features, upgrades, and problem resolution, etc.

20% - Participate in and provide end-user training for FITC and Concur. This includes developing training materials, delivery of content and coordination of training locations. This may include but is not limited to coordinating departmental training with available resources, writing and editing instructional materials. Instruction may take a variety of methods: individual, groups, in-person or virtual. Training is provided to support staff, managers, researchers, and faculty as needed.

15% - Assist FMS team in evaluating and testing scenarios related to updates, custom fixes, problem resolution and enhancement projects in FITC.

5% - Other duties as assigned.Required Qualifications

Bachelor's degree in business, finance, information technology, or related field from an accredited college or university and one (1) year professional accounting, procurement or other experience in an automated business environment, -OR- high school diploma/GED equivalent and three (3) years of professional work experience (i.e. Procurement, Accounts Payables, Supply Chain, Finance or related field).
1 year experience with Microsoft Office products, including PowerPoint (samples of work may be requested) as evidenced by application materials.
Excellent written communication skills as evidenced by application materials and interviews.
Strong customer service skills and the ability to communicate to a wide constituency of business partners and users (as evidenced through the evaluation and interview process along with work history).

Preferred Qualifications

Experience with Concur Expense, Request and Travel.
Experience with Oracle Financials In the Cloud (FITC).
One (1) year of Customer Service/Help Desk experience.
One (1) year working as a trainer or presenting information in an instructional environment on a regular basis.
Purchasing, Payables or Information Systems experience at a college or university.

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:

Cover letter describing how you meet the required and preferred qualifications
Resume
List of three (3) professional references

Application review begins Monday, November 9th and will continue until a qualified pool of applicants is identified.
Contact Information to ApplicantsNolan Haire
nolanh@ku.eduAdvertised Salary Range$49-$53,000Application Review BeginsMonday November 9, 2026Anticipated Start DateMonday November 23, 2026Apply to Job

Working at the University of Kansas

Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.

The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.

The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.

KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.

Instruction

KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.

Research

The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.

Service

The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.

International Dimension

KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.

Values

The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.

Our City and State

KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.

Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.

Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.

Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.

Making KU Your Home

Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.

At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.