Business Intelligence, Specialist
- Employer
- Fayetteville State University
- Location
- Fayetteville, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Business Intelligence, Specialist
Working Title::Business Intelligence Analyst
Position Number::001312
Full-Time Or Part-Time::Full Time
Time Limited Position::Yes
Number of Vacancies::1
Department::Division of Enterprise Operations
Posting Number::0401894
SHRA/EHRA::Exempt Professional Staff (EPS)
Job Category::Professional
Hiring Range::Commensurate with Education and Experience
Overall Position Competency::Exempt Professional Staff (EPS)
Primary Purpose of the Organization::The Division of Enterprise Operations advances Fayetteville State University’s teaching, research, and public-service mission by delivering integrated operational, technological, and service-oriented solutions that enhance the University’s efficiency, sustainability, and student experience. The Division provides strategic leadership and oversight for critical enterprise functions – including Facilities Management, Campus Enterprises, Human Resources, and Information Technology Services ensuring that the campus environment, infrastructure, and business operations support a student-ready, research-supportive, and community-engaged institution.
Through collaborative planning, data-informed decision-making, fiscal stewardship, and continuous improvement, the Division drives operational excellence and fosters a culture of service, innovation, accountability, and inclusion. Its work ensures the stewardship of University assets, compliance with state and UNC System regulations, and the delivery of high-quality services that sustain a safe, accessible, and vibrant learning and working environment for students, faculty, staff, and visitors.
The Business Intelligence, Senior Specialist plays a pivotal role in advancing the University’s data-informed decision-making, institutional effectiveness, and strategic priorities. The position serves as a senior technical and analytical resource responsible for transforming complex institutional data into meaningful insights, reports, dashboards, and decision-support tools.The Senior Specialist provides leadership in the design, development, and maintenance of business intelligence and reporting solutions that support academic, administrative, financial, and operational functions. The role requires significant collaboration with university leaders, functional departments, information technology teams, and other stakeholders to identify reporting needs, establish data standards, and ensure the accuracy, consistency, security, and accessibility of institutional information.
The Senior Specialist supports organizational performance by analyzing trends, developing key performance indicators, improving reporting processes, and translating data into clear and actionable recommendations. Through advanced analytics and effective data visualization, the position helps leaders monitor progress, identify opportunities and challenges, allocate resources, and make informed decisions that strengthen institutional outcomes.
- Bachelor’s degree from an accredited college or university.
- Five years of progressively responsible experience in business intelligence, data analytics, institutional research, reporting, or a related area.
- Experience developing reports, dashboards, and data visualizations using business intelligence or analytics platforms .
- Experience writing SQL queries and working with relational databases.
- Demonstrated experience analyzing complex datasets and communicating findings to technical and nontechnical audiences.
- Working knowledge of data visualization, data modeling, reporting automation, and data-quality practices.
Knowledge, Skills And Abilities::
- Advanced analytical, critical-thinking, and problem-solving skills.
- Strong knowledge of business intelligence concepts and data-visualization best practices.
- Ability to translate complex data into clear findings and practical recommendations.
- Ability to communicate effectively with senior administrators, faculty, staff, and technical professionals.
- Strong attention to detail and commitment to data accuracy.
- Ability to manage multiple projects, priorities, and deadlines independently.
- Ability to exercise sound judgment when working with confidential or sensitive information.
- Strong consultation, collaboration, documentation, and presentation skills.
- Master’s degree in a related field.
- Experience working in a college, university, university system, or other educational environment.
- Experience with higher education enterprise systems such as Banner, PeopleSoft, or Workday.
- Experience with cloud-based data platforms, data warehouses, data lakes, or extract-transform-load processes.
- Knowledge of higher education metrics related to enrollment, retention, graduation, student success, financial operations, and workforce planning.
- Familiarity with data governance frameworks and student-data privacy requirements, including FERPA.
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Yes
Additional Information for Applicants::All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement::This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link::Organization
Working at Fayetteville State University
Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.
FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.
In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.
While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.
FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.
FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.
Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.
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