Cleaning Services Specialist

Title: Cleaning Services Specialist

Department: Cleaning Svce-Acad, Admin &Athletcs

Duration: Indefinite

Employment Status: Non-Exempt, Full-Time, 40 hours per week

Job Summary

Under the direction of the Cleaning Services Manager, the Cleaning Services Specialist performs a broad range of cleaning services necessary to maintain the college campus or facilities in a clean and orderly condition for effective use by students, faculty, and the public. The Cleaning Services Specialist serves as the on-site, after-hours contact for emergency calls received by Campus Safety or Facilities Management, providing triage and resolution of plumbing, lock, glass, and general facility emergencies. The Cleaning Services Specialist combines routine cleaning and floor care with after-hours emergency response, vendor coordination, and communication with Facilities Management.

This position is represented for purposes of collective bargaining by Teamsters.

Job Duties

• 45% - Maintain a clean and sanitary environment by ensuring all floor surfaces are properly maintained. Assess the condition of floors and devise methods to spot- or deep-clean carpets, and clean, buff, strip, or wax hard floors. Operate floor care machinery such as automatic floor scrubbers, floor machines, carpet extractors, and wet/dry vacuums, following standard safety procedures. - (Essential)
• 15% - Safely move, set up, adjust desks, tables, and other furniture and equipment as required. Report problems, items in need of repair and safety hazards to supervisor. Work effectively and harmoniously with college students, faculty, fellow employees and community members. - (Essential)
• 10% - Service soap dispensers, towel and tissue boxes, and similar fixtures when requested. Give information regarding locations of various campus facilities and otherwise assist students, faculty, and the public using campus facilities. - (Essential)
• 30% - Serve as the on-site, after-hours contact for emergency calls from Campus Safety and Facilities Management. Respond to and resolve facility emergencies, coordinate with Facilities Management and remediation vendors, and document repairs and follow-up needs. Address plumbing clogs, broken drains, faucets or showers, water or chemical leaks, lock and key issues, broken glass or doors, and other facility emergencies using appropriate hand and power tools. - (Essential)

Minimum Qualifications

• High school diploma or GED.
• Three years of cleaning and maintenance related experience including one year of floor maintenance experience inclusive of hard surfaces (wood, tile, vinyl, etc.) and carpeting and use of related machinery.
• Ability to maintain College’s authorized driver status.
• Knowledge of basic plumbing, carpentry, locks, and door hardware repair; skilled in the safe use of hand tools, power hand tools, and specialized power tools; and ability to independently assess, triage, and resolve after-hours facility emergencies and communicate repair status clearly and promptly.
• Proficiency in Google/Microsoft Office applications applicable to position responsibilities.
• Demonstrated ability to be detail-oriented and thorough; skilled at anticipating and preventing potential problems and handling a wide variety of tasks with efficiency and accuracy.
• Strong commitment to a quality work product. Demonstrated ability to effectively communicate verbally, in writing and electronically.
• Effective interpersonal skills as evidenced in the ability to collaborate with a variety of constituencies.
• Demonstrated commitment to justice, equity, inclusion & diversity.
• Demonstrated skill in adapting to and performing work effectively in high-volume, high accountability, confidential environment with multiple and changing priorities.
• Effective organizational, logistical, time management and planning skills with the ability to manage and prioritize multiple tasks/projects simultaneously, prioritize and fulfill the functions of an office in a timely manner.
• Ability to self-motivate and work independently.
• Ability to provide effective leadership and training, and to work effectively and professionally across functions, disciplines, levels, and with diverse groups.

Preferred Qualifications

• Vocational/trade school coursework or certification in building maintenance, custodial operations, or a related field. OSHA safety certification (e.g., OSHA 10) or able to obtain within six months of their first day of employment.
• Five years of cleaning and maintenance experience. Two years of floor maintenance experience, including stripping, waxing, and buffing hard surfaces, along with carpet extraction and shampooing.

EXPECTED HIRING RANGE: The starting base hourly rate for this position is $23.75/hr. After 6 months, the base hourly rate increases to $24.32/hr, and after 12 months, the base hourly rate increases to $24.78/hr.

We also offer a generous compensation and benefits package.