Federal Work Study - Engagement and Service

Job Title: Federal Work Study - Engagement and Service
Location: UWG Recruiting Location
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 304773
About Us

Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation.Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.

The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia's Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well-being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!

Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.

At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.

The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.

Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.

Job Summary

The Engagement and Service Student Assistant supports the daily operations, programs, and initiatives of the Center for Student Involvement and Inclusion (CSII). Responsibilities include administrative support, event coordination, and student engagement across campus traditions, student organizations, leadership, and service initiatives. Student Assistants represent CSII while developing professional skills in communication, teamwork, problem-solving, and leadership.

Responsibilities

Administrative and Office Support

• Assist with daily departmental operations, including answering phones, responding to general inquiries, organizing materials, preparing documents, and supporting office communications
• Provide front desk coverage as assigned, including greeting visitors, taking messages, and directing students, staff, and guests to appropriate resources or personnel
• Support departmental staff with scheduling, reservations, purchasing documentation, supply requests, and other administrative tasks
• Maintain accurate records, spreadsheets, attendance information, and departmental files
• Assist with monitoring and organizing departmental supplies, equipment, and inventory.
• Maintain familiarity with CSII programs, services, university resources, and relevant policies to provide accurate information and referrals

• Complete assigned projects and other duties that support departmental priorities

Student Engagement and Technology Support

• Assist with the administration of WolfConnect, including event postings, attendance uploads, organization information, and general platform support
• Provide basic assistance to Registered Student Organizations (RSOs), student leaders, and advisors regarding campus involvement opportunities and university processes
• Support student engagement initiatives designed to increase awareness of and participation in campus programs and activities

• Assist with collecting, entering, organizing, and reviewing participation data, event assessments, and student feedback

Event and Program Support

• Assist with the planning, coordination, implementation, and evaluation of CSII programs, events, and campus traditions
• Support event logistics, including space reservations, preparation of materials, vendor communication, and coordination with campus partners
• Assist with event setup, check-in, attendee tracking, crowd flow, distribution of promotional materials, and event breakdown
• Provide on-site support during programs, including assisting participants, addressing general questions, and communicating operational needs to professional staff
• Assist with developing event ideas, activities, educational components, and student engagement opportunities
• Support event assessments by collecting attendance, administering surveys, and organizing post-event documentation
• Follow university policies, departmental procedures, and established safety protocols during events and activities
• Work occasional evenings and weekends to support programs and major university events

Equipment, Inventory, and Operational Support

• Assist with transporting, organizing, setting up, and storing departmental supplies and event equipment
• Conduct inventory checks and help maintain organized storage areas
• Assist with assembling event materials, displays, decorations, and equipment using approved tools and procedures
• Operate university golf carts when authorized and properly trained, following all university safety requirements
• Report damaged equipment, safety concerns, or operational issues to appropriate staff

Required Qualifications

• Must be enrolled in a minimum of six (6) credit hours at the University of West Georgia
• Must maintain a cumulative GPA of 2.0 or higher
• Strong written and verbal communication skills
• Ability to interact professionally with students, faculty, staff, and campus visitors
• Availability to work during regular university business hours, with occasional required evenings and weekends
• Must possess a valid, non-provisional driver's license and meet university requirements for operating university vehicles
• Must be available to work a minimum of 10 hours per week, primarily Monday through Friday between 8:00 a.m. and 5:00 p.m.

• Must be available for designated evening and weekend programs, including required departmental events and training

Work Schedule and Expectations

• Student Assistants are expected to maintain a consistent work schedule of at least 10 hours per week during the academic semester, subject to departmental scheduling needs and student employment policies
• Most regularly scheduled shifts occur Monday through Friday between 8:00 a.m. and 5:00 p.m.
• Evening and weekend availability is required for designated departmental programs, campus traditions, and special events
• Student Assistants are expected to attend required training sessions, team meetings, and designated departmental events

• Work schedules and changes must be coordinated and approved by the appropriate supervisor

Physical Requirements/ Working Conditions

• Ability to stand, walk, and move throughout campus during events and assigned activities
• Ability to assist with moving, lifting, and transporting event supplies and equipment, with or without reasonable accommodation
• Ability to work in indoor and outdoor environments, including varying weather conditions during campus events
• Ability to perform duties involving event setup, breakdown, and extended periods of activity

Preferred Qualifications

• Experience with event planning, student organizations, leadership programs, community service, or campus involvement
• Familiarity with the University of West Georgia's campus community and student resources
• Experience providing customer service or administrative support
• Experience using Microsoft Office, Canva, Adobe, Google Workspace, or similar applications
• Interest in student engagement, leadership development, event management, or higher education

Required Documents to Attach

• Driver's License
• Resume
• Cover Letter

Knowledge, Skills, & Abilities

• Ability to communicate effectively and provide professional customer service
• Ability to manage multiple tasks and prioritize responsibilities
• Ability to exercise sound judgment and recognize when to seek guidance from professional staff
• Ability to maintain confidentiality when handling student or departmental information
• Ability to learn and utilize university technology systems, including WolfConnect and attendance-tracking tools
• Ability to work collaboratively with individuals from a variety of backgrounds and experiences
• Willingness to receive feedback, demonstrate initiative, and develop professional competencies

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.