Manager, Faculty Experience and Systems (FT), MFRE10220TLE
- Employer
- College of DuPage
- Location
- Glen Ellyn
- Salary
- $84,672
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Community College
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Job Details
Manager, Faculty Experience and Systems (FT), MFRE10220TLE
Manager, Faculty Experience and Systems (FT), MFRE10220TLE
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.
Primary Duties and Responsibilities:
This position provides leadership and operational oversight for faculty support systems and services across the Divisions of Business & Technology, Nursing & Health Sciences, Liberal Arts, Social & Behavioral Sciences, STEM, Art, Communication & Hospitality, Continuing Education & Extended Learning, Learning Resources, and Student Affairs. Serving as a central resource for faculty-facing systems and processes, the role integrates learning systems administration, division support, and program management to enhance faculty experience and promote student success. The position is responsible for the administration, coordination, and continuous improvement of systems that support faculty evaluation and instructional effectiveness, including student evaluation platforms and observation-related processes through various systems. While not directly conducting classroom observations, the role supports the full observation lifecycle through system management, process coordination, and data integrity. Working collaboratively with cross-functional teams, this position leads the implementation and support of institutional initiatives related to instructional technology and artificial intelligence, ensuring alignment with college priorities and effective adoption across divisions. The role also partners with academic and administrative areas to identify opportunities for system enhancements, streamline workflows, and improve faculty engagement with institutional tools and resources. This position leads the planning and delivery of faculty professional development initiatives, including new hire orientation, in-service programming, and ongoing training focused on instructional excellence, technology integration, and emerging practices such as AI in education. Additionally, the role supports key institutional events, including commencement and faculty recognition efforts such as teacher appreciation programs. The position manages supporting documentation, oversees data collection and reporting, and analyzes outcomes related to faculty development, system utilization, and evaluation processes. Through a combination of systems management, data-informed decision-making, and cross-divisional collaboration, this role contributes to continuous improvement in teaching effectiveness and the overall faculty experience.
Qualifications:
- Education
- Master's degree in Strategic Management, Organizational Leadership, Higher Education Administration, Business Administration, or a closely related field required.
- Doctoral degree (PhD or EdD) in a relevant discipline preferred, or in progress.
- Experience
- Minimum of 3 years of experience in higher education, academic operations, faculty support, instructional technology, or a related area required.
- Experience managing or supporting learning management systems (LMS), faculty evaluation platforms (e.g., Watermark), or similar enterprise systems strongly preferred.
- Demonstrated experience in data analysis, process improvement, and cross-functional collaboration preferred.
- Project management experience in complex, multi-stakeholder environments preferred; Project Management Professional (PMP) certification or equivalent training is a plus preferred.
- Demonstrated experience leading or supporting system implementations, upgrades, or process improvement initiatives, particularly within higher education or similar organizational settings preferred.
- Proven ability to manage multiple priorities, drive initiatives from concept to completion, and adapt to evolving institutional needs preferred.
- Supervisory or managerial experience preferred, including leading projects, coordinating cross-functional teams, or providing functional oversight in a collaborative environment preferred.
- Experience designing and delivering professional development or training programs, preferably in an academic or faculty-facing environment.
- Familiarity with emerging technologies in education, including artificial intelligence applications in teaching and learning, preferred.
Working Conditions:
We do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without restriction.
Hiring Range:
13 Salary Starting salary beginning at $84,672, based on education and experience
If you require assistance or accommodations during the application or interview process, please notify Human Resources by humanresources@cod.edu or (630) 942-2460
Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.
College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.
College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/3300?c=cod
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Organization
Since its inception in 1967, College of DuPage has matured into something very special. It's a community college with far-reaching impact. We're firmly rooted in the community that provides our mandate, yet committed to reflecting the needs and demands of an ever-changing world.
From our faculty through to our Board of Trustees, we understand the importance of remaining relevant on multiple levels: interpersonal, academic, civic, cultural and economic. With a steady eye on regional, national and international developments, College of DuPage fulfills its mission as an educational and economic agent of change for the residents it serves.
Beyond all other considerations, though, we are educators, devoted to the idea that knowledge is transformative. We believe there are few things more powerful than a mind engaged. We are excited by the possibilities ignited when knowledge is imparted through meaningful discourse, in the service of realizing each and every one of our community member's full potential.
We invite you to find out more about the world-class institution available to you and your family, right here at home.
- Among the state's public colleges and universities, College of DuPage, with more than 28,000 students, is the second largest provider of undergraduate education in the State of Illinois, after University of Illinois at Urbana-Champaign.
- More than 25 percent of all District 502 high school graduates attend College of DuPage during their college career.
- Each semester, around 28,000 students attend College of DuPage.
- The Glen Ellyn campus covers 273 acres and has eleven major buildings. The Glen Ellyn campus is currently undergoing renovation and expansion through the Facilities Master Plan, which has an anticipated completion date of 2014.
- College of DuPage has moved from a traditional model of accreditation to the Academic Quality Improvement Program (AQIP), a quality-based, continuous improvement model of accreditation through The Higher Learning Commission (HLC), a Commission of the North Central Association of Colleges and Schools (NCA). This model is based on the Malcolm Baldrige National Quality Award Program and incorporates a review process designed to deliver clear, concrete and efficient feedback to participating institutions.
- College of DuPage offers more than 90 certificates programs and degrees for today’s occupational and technical careers, and nine associate’s degrees in 59 occupational and 45 transfer pre-baccalaureate programs.
- Roughly 20 percent of students attending COD already possess a bachelor's degree or higher.
- The College of DuPage Library maintains a collection of 245,800 books, 285,000 microfiche, 29,500 video recordings (VHS and DVD), 20,700 sound recordings (CDs), 527 current periodical subscriptions (7,900 bound periodical back files), and 18 newspapers.
- There are more than 50 student clubs and organizations on campus.
- College of DuPage is accredited by The Higher Learning Commission (Member, North Central Association) and Academic Quality Improvement Program Participant.
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