IT Technician
- Employer
- The University of Kansas
- Location
- University of Kansas Lawrence Campus
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
This role allows for considerable autonomy. Assignments are generally framed around goals or problems to resolve, often with undefined initial conditions. Technicians are expected to apply sound judgment in selecting methods and materials, operating within the boundaries of KU policies, industry standards, and safety requirements.
This position supports the university's security objectives by following all applicable security policies and procedures.
KU IT is not able to provide H-1 B sponsorship for this position. Job Description40%- Installation and Modifications
- Execute moves, adds, and changes (MACs) for university voice, data, and video networks.
- Install jacks, horizontal wiring, cross-connects, Ethernet switches, wireless access points, UPS systems, video taps, splitters, amplifiers, and other network components.
- Utilize standard voice, data, and video installation practices, ensuring compliance with university, national technical, and safety standards.
- Read and interpret schematics, wiring diagrams, equipment specifications, cable plant drawings, and floor plans.
- Use telecommunications tools and software proficiently.
- Report unauthorized installations to the Installation and Maintenance Manager.
- Testing of all new installations (fiber and copper) with various cable certification meters.
- Troubleshoot and repair issues affecting voice, data, and video services, including issues with cross-connects, station equipment (e.g., phones, fax machines), video components, power, and grounding.
- Use appropriate test equipment (e.g., certifiers, OTDR, etc.) to aid in diagnosing issues.
- Perform repairs involving cable pair changes, component replacements, equipment swaps, and coordination with vendors (e.g., AT&T).
- Document all changes in work order systems or within Remedy, following current procedures.
- Provide training, instruction, and supervision to student technicians, subcontractors, and vendors.
- Assign non-complex tasks and monitor their performance.
- Train others in diagnostic methods and ICT installation standards.
- Offer end-user training on basic equipment features when needed.
- Support emergency and high-impact projects affecting campus ICT services.
- Participate in a rotating on-call schedule and provide support for athletic events and scheduled change requests.
- Coordinate priorities and schedules with supervisory staff to optimize work efficiency.
- Maintain a clean and organized state of ICT infrastructure spaces and university assigned vehicle.
- Practice safe driving habits and maintain a valid driver's license.
- Monthly cleaning of the interior of the technician vehicle.
- Monthly car wash keeping the exterior clean.
- Scheduling routine maintenance of vehicle.
- Reporting any issues with the vehicle to the Technician manager.
- Accurately track parts and materials used during service activities.
- Maintain accountability for tools and test equipment issued.
- Ensure vehicle inventory and equipment are stocked and maintained.
- Complete inventory and time documentation by current systems and procedures.
- High School Diploma/GED equivalency and three years of relevant professional experience or an Associate’s degree and one year of relevant professional experience or an equivalent combination of education/experience.
- Experience using ICT test equipment (e.g., copper certifiers, OLTS, OTDR), as shown in application materials.
- BICSI Installer 1, Installer 2, or Technician-level certification.
- Experience installing and troubleshooting Ethernet equipment, LAN/WAN infrastructure, and analog, digital, or VoIP telephone systems as evidenced in application materials.
- Experience completing network connections from wall jack to building interface as evidenced in application materials.
- Experience with fiber optic fusion splicing and related hand tools as evidenced in application materials.
- Experience with voice switching, special circuits, and data switching as evidenced in application materials.
- Experience installing video cables, components, and CATV systems as evidenced in application materials.
- Experience with fiber optic systems, broadband technologies, LAN, wireless, or WAN environments as evidenced in application materials.
- OSHA 10-hour and/or 30-hour safety training as evidenced in application materials.
- Cover letter describing how you meet the required and preferred qualifications
- Resume
- List of three (3) professional references
pgulotta@ku.eduAdvertised Salary Range$50,000Application Review BeginsMonday October 19, 2026Anticipated Start DateSunday November 8, 2026Apply to Job
Organization
Working at the University of Kansas
Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.
The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.
The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.
KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.
Instruction
KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.
Research
The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.
Service
The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.
International Dimension
KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.
Values
The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.
Our City and State
KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.
Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.
Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.
Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.
Making KU Your Home
Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.
At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.
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