Emergency Desk Operations Dispatcher
- Employer
- Boston University
- Location
- Boston
- Salary
- $23.13-$36.97
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Emergency Desk Operations Dispatcher
Job Description
Emergency Desk Operations Dispatcher
Category
Charles River Campus --> Security/Police
Job Location
Boston, MA, United States
Tracking Code
26500069061003
Posted Date
10/8/2026
Salary Grade
Grade 46
Expected Hiring Range Minimum
$23.13
Expected Hiring Range Maximum
$36.97
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Type
Full-Time/Regular
- This position is totally responsible for the operation of the Control Desk at Facilities Management & Planning. This includes after hours, weekends and holidays.
- This position is responsible on a 24-hour/7-day basis to receive requests for emergency maintenance and then direct and coordinate the various management, trades and custodial activities.
- Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FM&P or its employees.
- Monitors a variety of computerized alarm systems for HVAC, electrical, and plumbing systems, assesses the alarms that come in, and directs the appropriate response.
- Maintains a 24/7 point of contact for all FM&P activities.
Required Skills
- Associate's or Vocational/Technical degree required, B.A./B.S. preferred.
- Three to five years of relevant experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location: Boston, MA
Position Type: Full-Time/Regular
Salary Grade: $23.13-$36.97
To apply, visit https://jobs.silkroad.com/BU/External/jobs/317386
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Organization
The Difference Is Our DNA
What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.
A Community Unlike Any Other
As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.
Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.
Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.
Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.
World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.
A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.
The greatest college town in the world: Boston. ’Nuff said.
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