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Communication Dispatcher 2

Employer
University of Massachusetts Lowell
Location
UMass Lowell
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job no: 530359
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: University Police
Salary: Grade 13E, Step 1
Applications Open: Oct 07 2026
Applications Close: Open until filled

General Summary of Position:

The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present the following documents: Birth Certificate, High School Diploma or G.E.D. Certificate/equivalent and Driver's License.

Minimum Qualifications:

  • Must be a US Citizen
  • Must have at least one year of related experience including security, customer service or other experience working with the public is a fast-paced environment
  • Must have a High School Diploma or an equivalent GED Certificate
  • Must have strong communications skills, both verbal and written
  • Must pass a screening process that includes a background investigation, oral interview, psychological, medical and drug exam
  • Must possess a valid Driver’s License
  • Must be able to work a varied work schedule including but not limited to nights, weekends and holidays
  • Must be able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking

    • Additional Considerations:

  • One year of full-time, or equivalent part-time dispatching experience preferred

    • Special Instructions to Applicants:

    Only internal International Teamsters Union Local 25 Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

    This is a full-time, benefited International Teamsters Union Local 25 position, Grade 13E - Step 1. Current bi-weekly rate of $2,338.57 (annual equivalent of $60,802.82)

    Review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

    Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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    Organization

    Working at University of Massachusetts Lowell

    Located in the culturally and historically rich Merrimack.

    Valley in northeast Massachusetts, the University of Massachusetts Lowell is a vibrant research university that offers its 13,000 students more than 120 bachelor’s, master’s, professional master’s and doctoral degree programs. Exciting opportunities in experiential and service learning, scholarship, community engagement, and international partnerships can be found across the Colleges of Fine Arts, Humanities and Social Sciences; Engineering; Management; Sciences; School of Health and Environment; and Graduate School of Education.

    This is a time of unprecedented growth and opportunity at UMass Lowell. Student enrollment and retention have improved annually. Research funding and alumni giving have increased significantly and the campus has embarked on the construction of two new academic buildings: the Emerging Technologies & Innovation Center and the Health & Social Sciences Building.

    The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

    Mission Statement

    The mission of the University of Massachusetts Lowell is to enhance the intellectual, personal and cultural development of its students through excellent, affordable educational programs. The University seeks to meet the needs of the Commonwealth today and into the future and supports the development of sustainable technologies and communities through its teaching, research, scholarship and engagement.

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