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Operations Business Analyst

Employer
University of Richmond
Location
Richmond, USA, Virginia
Salary
$59 - $76877 per year
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Faculty Jobs
Education
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

The Campus Operations Business Analyst collects, analyzes, and reports data that measures institutional performance across sustainability, facilities, dining, campus business services, finance, and operations. The Analyst will manage and interpret datasets, coordinate assessments and reports, and collaborate with campus partners to enhance transparency and support data-driven decision-making. Working with Campus Operations staff, the Analyst will help track and monitor building systems and equipment, utility performance, sustainability initiatives, food costs, and other financial and operational metrics. This role plays a key part in advancing the University's operational goals and reports to the Office of Campus Operations, working closely with department leaders. Job Duties/Responsibilities: Data Analytics, Performance & Reporting
  • Design, implement, and maintain data collection processes for sustainability, facilities, dining, campus business services, utilities, and other financial and operations metrics.
  • Aggregate and validate data from multiple sources (building management systems, utility meters, financial systems, POS, surveys, spreadsheets).
  • Maintain data integrity, document data definitions, methodologies, data sources and procedures, and manage central data repositories.
  • Develop, calculate, and maintain key performance indicators (KPIs) and benchmarks for energy, water, waste, equipment uptime, food cost, labor productivity, revenue, and other operational metrics.
  • Perform trend, root-cause and variance analysis to explain performance changes and identify improvement opportunities.
  • Conduct scenario and cost-benefit analyses to support operational decisions and capital planning.
  • Produce regular and ad hoc reports, executive summaries, interactive dashboards, visualizations, and scorecards using BI tools (e.g., Power BI, Tableau) to communicate performance, findings, and actionable recommendations to leadership and stakeholders.
Operational Analysis & Assessment
  • Support ongoing tracking of building systems and equipment condition, maintenance schedules, and utility performance metrics.
  • Work with maintenance and engineering teams to configure and validate Building Management Systems (BMS) and meter data for analytics.
  • Coordinate assessments, surveys and program evaluations (e.g., energy audits, waste audits, dining cost reviews).
  • Coordinate the completion of sustainability assessments and reports, including regular submissions to AASHE STARS, Sustainable Campus Index, APPA, and state reporting, while performing gap analyses to identify areas for enhancement and supporting alignment with institutional and regulatory reporting requirements.
  • Support initiatives to improve operational efficiency and sustainability (energy conservation measures, waste reduction, LEED certification).
  • Help prepare materials for accreditation, regulatory submissions, or external benchmarking programs.
Program & Project Support
  • Participate in cross-functional working groups and project teams; act as a liaison between Campus Operations and other units.
  • Assist with budgeting, forecasting, and financial reconciliation related to operations as required.
  • Recommend process improvements, data-driven policies and best practices to increase transparency and operational effectiveness.
Collaboration, Training & Data Support
  • Present findings and recommendations to leadership, staff, and campus partners and respond to data requests from internal and external stakeholders in a timely manner.
  • Train departmental staff on data entry processes, reporting tools, and interpretation of KPIs.
  • Build and maintain relationships across campus departments to ensure efficient, consistent, and integrated data collection processes and provide analytical and technical support on data-related projects to team members, committees, and working groups.
Working Conditions/Physical Effort · Office-based work environment · Must adhere to department and University safety standards and promote safe work practices Qualifications: Knowledge, skills & ability:
    Demonstrated proficiency in quantitative analysis and advanced use of Microsoft Excel; familiarity with EnergyCAP, SIMAP, Tableau, ArcGIS, and other data management or visualization tools preferred. Demonstrated ability to aggregate, validate, and maintain data from multiple systems (BMS, utility meters, financial systems, POS, spreadsheets). Familiarity with key operational and sustainability metrics (energy, water, waste, equipment uptime, food cost, labor productivity, transportation, fleet, revenue). Ability to perform trend, variance, root-cause, and scenario/cost-benefit analyses and translate findings into recommendations. Excellent written and verbal communication skills; ability to prepare clear narratives, executive summaries, and presentations for diverse stakeholders. Experience coordinating cross-functional projects and working collaboratively with operational and technical teams. Strong attention to detail, organization, and documentation practices for data integrity and reproducibility.
    Understanding of/or ability to learn building management systems, operations, and controls. LEED Accredited Professional (O+M or NC) credential preferred, or willingness to obtain within one year of hire. Certified Energy Manager (CEM) credentials are valued
Education & experience:
  • Bachelor's degree in business Analytics, Data Science, Economics, Finance, Environmental Science, Sustainability, Engineering, Statistics, or related field preferred; equivalent relevant professional experience, training, or certifications will also be considered.
  • 2-4 years of professional experience in data analysis, operations analytics, facilities management analytics, sustainability reporting, or similar roles.
Work Hours:
  • Full-time; Exempt position
  • Monday-Friday 8:30AM-5:00PM
Salary Structure: Grade 7 Salaried ($58,011 to $76,877 annually)

Organization

Working at University of Richmond

Founded in 1830, the University of Richmond is one of America's premier private universities. The University blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. A nationally ranked liberal arts university, Richmond offers a unique combination of undergraduate and graduate programs through its schools of arts and sciences, business, leadership studies, law, and continuing studies. The 350-acre suburban campus, including a 10-acre lake, is consistently cited by The Princeton Review as one of the most beautiful campuses in the nation.

With approximately 3,000 undergraduate students, Richmond offers 55 majors, 42 minors, and 12 concentrations at the bachelor's level. Graduate students can choose from six master's degrees programs, an MBA program, a juris doctorate, and six dual-degree programs in law. Continuing studies options include programs at the associate, bachelor, and master levels, in addition to numerous non-credit offerings.

Richmond faculty members are outstanding leaders in their fields. Of the 312 full-time faculty at the University, 98 percent hold doctorate or terminal degrees. Richmond has a student-faculty ratio of 9:1, with zero classes taught by teaching assistants. Our faculty members are in the classrooms and the labs, working closely with students to maximize their educational experiences.

U.S. News & World Report ranked Richmond one of the best liberal arts universities in the nation and in the top 35 for undergraduate research. BusinessWeek ranked The Robins School of Business in the top 20 nationally and fourth for academic quality, as well as among the top 15 part-time MBA programs. Kiplinger’s Personal Finance magazine named Richmond in the top 25 for best value among private colleges and universities

As locals like to say, Richmond is "easy to love" because of its rich history, stunning architecture, natural beauty and quality of life. It's been named one of the top cities in which to live and work by numerous national sources, including Forbes magazine. As the capital of Virginia, Richmond is home to the state legislature, a growing number of Fortune 500 companies and industries ranging from finance to agriculture. In fact, Forbes also recently ranked Richmond as the sixth best city to get a job in the U.S. Nearly one million people live in the Greater Richmond region and enjoy an array of cultural opportunities including 35 museums; numerous theatre companies; a symphony, a ballet and an opera; a thriving public forum; three professional, minor-league sports teams; a coliseum for major concerts and sporting events; and much more. Located just 100 miles south of Washington, D.C., Richmond is only 90 minutes from Virginia's beaches and 90 minutes from the spectacular Blue Ridge Mountains.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success.  In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE

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