Part-Time Specialist III, Care Center

Job Title: Part-Time Specialist III, Care Center
Location: LSC-Kingwood
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 45347
Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For®

Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-Kingwood

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in students' lives and grow professionally. LSC-Kingwood focuses on fulfilling individual dreams and enhancing community life, and offers unique programs in respiratory care, computer gaming, and dental hygiene.

The address is 20000 Kingwood Drive, Kingwood, TX 77339. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE:

The Part-time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

ESSENTIAL JOB FUNCTIONS:

1. Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality
2. Handle incoming calls and inquiries for the Care Center
3. Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center
4. Sort, organize and log donated items and other donations
5. Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking)
6. Collects needed information from participants via designated tracking system
7. Provide timely updates and operational insights to leadership (Dean) as needed
8. Assist with Care Center events
9. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability and willingness to treat all employees, parents, and children with respect and dignity while maintaining confidentiality
• Ability to always maintain confidentiality
• Knowledge and experience working with youth
• Strong verbal and written communication skills
• Excellent customer service skills
• Ability to work autonomously and as part of a team
• Possess excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• Demonstrates commitment to multicultural and multi-generational diversity
• Ability to lift up to 25 pounds

PHYSICAL ABILITIES:

Position may involve some walking; standing; bending; carrying of light items, such as papers, books, or canned goods. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience
• High-level of computer proficiency

Salary

Hourly Pay Rate is $15.92

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Special Instructions

Go to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile.

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.