IT Apprenticeship, Cyber Security
- Employer
- Kennesaw State University
- Location
- Kennesaw, Georgia
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Location: Kennesaw, Georgia
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 304266
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Department InformationDEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Collaborate with Office of Cybersecurity Data Security and Awareness team members on addressing ServiceNow tickets
2. Collaborate with Office of Cybersecurity Data Security and Awareness team members on improving security posture on KnowBe4.com platform, data loss prevention policies, compromised accounts
3. Assist with designing and delivering cybersecurity awareness campaigns to educate faculty, staff, and students
DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*:
Able to analyze the ServiceNow ticket queue and assign to the appropriate team member
Able to articulate solutions to complex problems
Develops and applies practical skills and learns tools to assist with identifying cyber security concerns affecting campus systems. Learns how to create, monitor and maintain safeguards to ensure the cyber security of campus systems. Please note this position is an apprenticeship within Kennesaw State University Information Technology Services department; it does not guarantee permanent employment with the University.
ResponsibilitiesKEY RESPONSIBILITIES: -
1. Collaborates with UITS team members and KSU departments to address security incidents and fulfill service requests
2. Collaborates with cybersecurity team members on initiatives and recommendations for improvements
3. Learns and utilizes security tools for continuous monitoring and analysis of system activity to identify malicious activity
4. Assists with analyzing security alerts from various sources within the enterprise
5. Assists with determining possible causes of security alerts
6. Provides customer service while addressing Office of Cybersecurity tasks
Educational Requirements
High school diploma or equivalent
Required Experience
No experience required; on-the-job training provided
Preferred Educational Qualifications
Student currently enrolled seeking a degree
Preferred Experience
Working knowledge of enterprise security tools, such as M365, ServiceNow, and Data Loss Prevention
Previous experience with Security Awareness programs and applications
Prior experience with IT support or customer service is a plus
The budgeted hourly range is $12.50, $15.00 or $16.50 per hour. Offers are based on relevant experience.
Knowledge, Skills, & AbilitiesABILITIES
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Develop a foundational understanding of data loss prevention policies, data classification, and regulatory compliance requirements
KNOWLEDGE
KEY LEARNING OBJECTIVES:
Will acquire experience with security tools
Will acquire experience with collaborating with multiple university departments
Will acquire experience with regulations pertaining to storage and handling of confidential and sensitive data, to include PII, FERPA, regulated research, etc.
Will acquire hands-on experience with KnowBe4, Microsoft Purview DLP, and ServiceNow to enhance technical proficiency in security tools
Learn to identify systemic security issues based on data analysis and collaboration with functional users / administrators
Learn how to create and deliver effective cybersecurity awareness programs, focusing on phishing prevention and user education
Learn how to document and report security incidents and metrics to support continuous improvement initiatives
Learn how to identify, analyze, and respond to account compromise incidents, and understand the process of managing IT tickets related to security
SKILLS
Interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Attention to detail and follow up skills
Customer service skills and phone and e-mail etiquette
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment OpportunityKennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
- Standard Enhanced
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
Organization
Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.
KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.
Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.
Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.
KSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."
The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.
As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.
In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.
Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.
Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.
- Telephone
- 470-578-6000
- Location
-
1000 Chastain Road
Kennesaw
GA
30144
United States
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