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MOSDOH - Patient Services Advocate

Employer
A.T. Still University
Location
Kirksville
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Employment Type
Full Time
Institution Type
Specialized Institutions
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Job Details



MOSDOH - Patient Services Advocate



Description

A. T. Still University's Missouri School of Dentistry and Oral Health (ATSU-MOSDOH) is seeking a full-time, non-exempt Patient Services Advocate on the St. Louis, Missouri campus. This position reports to the Clinical Operations Manager. The Patient Services Advocate is responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of payment. This position will also function as a liaison between dental students and patients.

Duties & Responsibilities

  • Interview patients to document necessary demographic information and maintain appropriate information in patients' chart as needed.
  • Review appropriate policies and regulations such as HIPAA with the patients.
  • For uninsured/self pay patients, determine fees based on sliding fee scale and collect fees due.
  • Verify and document third party coverage; collect copays due.
  • Refer patients to appropriate resources to apply for alternative methods of funding.
  • Use electronic schedule to notify clinic when patient is ready to be taken back.
  • Review patient check out documents and schedule follow-up appointments.
  • Act as a liaison between the dental students and their family of patient: contacting patients for additional appointments, etc.
  • Handle incoming patient calls for dental students, specialists, other dental providers.
  • Make every effort to fill broken or cancelled appointments in a timely manner, based on payer mix.
  • Record all no shows, cancellations, and late arrivals.
  • Confirm all appointments, confirm Medicaid, denoting the ME codes, verify insurance and sliding fee scale status in advance and inform patients of their cost of care.
  • Pull end of the day reports to ensure that all encounters are closed, and clinical notes are entered.
  • Perform other duties as assigned.


Requirements Requirements">

Skills & Experience

  • High school diploma or equivalent.
  • 2 years experience in a health care setting or related field; dental experience strongly preferred.
  • 2 years experience in customer service.
  • Knowledge of third party reimbursement.
  • Good computer skills including the use of word processing and e-mail software. A test will be given.
  • Good oral and written communication, customer service, organizational and mathematical skills.
  • Capable of making bank deposits.
  • Ability to use a 10 key calculator and credit card machine.
  • Ability to accurately register and interview clients.
  • Ability to read and interpret materials.
  • Ability to use initiative; be detail oriented, and flexible.




To apply, visit https://recruiting.paylocity.com/Recruiting/Jobs/Details/4146551







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Organization

A.T. Still University (ATSU) is the founding institution of osteopathic healthcare, established in 1892 by Andrew Taylor Still. As a leading health sciences university, ATSU is comprised of two campuses (Kirksville, Mo., and Mesa, Ariz.) on more than 200 acres with six prestigious schools. The culturally rich learning environments include residential and online healthcare related graduate degrees as well as community-based partnerships worldwide. ATSU has more than 1,300 employees dedicated to its not-for-profit mission and an average annual enrollment of over 3,100 students from 35 countries.

ATSU is renowned for its preeminence as a multidisciplinary healthcare educator. The University is focused on integrating the founding tenets of osteopathic medicine and the advancing knowledge of today's science. ATSU continually earns distinctions as the graduate health sciences university with best-in-class curriculum and a community outreach mission to serve the underserved. The University has a rich history of leadership in both healthcare education and correlated research.

ATSU instills within students the compassion, experience and knowledge required to address the whole person and shape healthcare in communities where needs are greatest. Inspired to influence whole person healthcare, ATSU graduates contribute to the future of integrated care while also leading with a selfless passion in the communities they serve.

Company info
Website
Telephone
4802196007
Location
5850 E. Still Circle
 Mesa
AZ
85206
United States
Apply on website
Send job
Apply on website

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