Supervisor, Testing & Assessment

Employer: Valencia College
Location: Orlando, FL

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Position Number:

SE0477

Position Title:

Supervisor, Testing & Assessment

Job Type:

Staff

FT/PT:

Full-Time

Employee Class Description:

Staff (ed. support)

General Position Description:

Oversees the day-to day operations of the campus Assessment Office. Coordinates assigned testing program(s). Provides front line student support.

Flexible Work Arrangement:

Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.

Grade:

2027

Exemption Status:

Non-Exempt

Posting Number:

S4131P

Location(s):

Orlando, FL 32832 - Lake Nona Campus

Proposed Work Schedule (Please note hours subject to change based on business needs):

Monday through Friday from 8:00am to 5:00pm

Number of Vacancies:

Posting Start Date:

09/29/2026

Posting End Date:

10/12/2026

Open Until Filled:

Quicklink for Posting:

https://valenciacollege.peopleadmin.com/postings/43792

Salary Range:

$44,389 – 49,938

Description of Job Function:

1. Coordinates all scheduling, activities and workflow of the campus Assessment Office to ensure optimum coverage for student service.

2. Oversees and coordinates the administration of assessment programs and administers assessment instruments.

3. Supervises, coaches, and evaluates Assessment Office staff.

4. Mediates in difficult situations and makes decisions about problem resolutions.

5. Monitors changes to assessment programs and related regulations, and participates in making appropriate revisions to policies, procedures, and systems.

6. Collaborates with other departments to assess needs and make system improvements.

7. Provides students with clear information about assessments, testing eligibility requirements and policies.

8. Maintains security of assessments and ensures integrity of test administrations.

9. Coordinates campus assessment reports.

10. Ensures that technological resources are used to generate meaningful information and increase efficiency.

11. Performs other duties as assigned.

Drivers License Requirement:

Not Applicable

Required Minimum Education:

Bachelor’s Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions.

Other Required Qualifications:

This position will work with College Level Examination Program (CLEP) testing and software. Current undergraduate students (in any institution) are not eligible to serve as testing center staff or be involved with CLEP in any way per the College Board’s CLEP® iBT Administrator’s Handbook. If at any time while in the position a staff member becomes an undergraduate student, they cannot remain in their position.

This position requires working with Valencia College faculty course exams; current Valencia College students are not eligible to serve as testing center staff or be involved with faculty course exams. If at any time while in the position a staff member becomes a Valencia College student, they cannot remain in their position.

Required License/Certification:

Must be able to complete required certification(s) to be able to proctor exams within the Testing and Assessment Center within 20 business days from date of hire.

Preferred Type of Experience:

Experience working with students in an educational setting.

Higher education experience.

Experience coordinating general office functions and directing the work of others.

Knowledge, Skills and Abilities:

1. Knowledge of assessment programs such as placement testing (i.e. CPT, PERT) and/or skills/abilities testing (i.e. CJBAT, TEAS) and ability to maintain the security of said programs.

2. Skill in effectively communicating interpersonally, orally, and in writing.

3. Skill in the use of personal computers and relevant software, with the ability to take full advantage of technological resources.

4. Skill in reading technical information and applying knowledge.

5. Ability to provide excellent customer service and respond to difficult people and situations with tact and diplomacy.

6. Ability to work effectively and harmoniously with others in a variety of situations.

7. Ability to supervise and provide leadership to full and part-time staff.

8. Ability to manage multiple tasks and work under pressure.

General Working Conditions:

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

The winner of the inaugural Aspen Prize for Community College Excellence, Valencia College is one of the largest community colleges in Florida, teaching more than 76,000 students annually.

But it's our quality of education, not size, that truly makes us great. Our Honors program is viewed by the National Collegiate and Southern Regional Honors Council as one of the exemplary programs in the nation. The Orlando Sentinel dubbed our fine-arts faculty one of the best in the region, and director Steven Spielberg called our film program one of the best anywhere. But the opinions that matter most are those of our students, and 92% say we met or exceeded their expectations on overall quality of education.

We strive to ensure that equal access to higher education belongs to everyone, because the future does, too.

We stand in the gap between what is and what can be. We pave a path to true potential. Whether it’s helping students land a dream job or continue on to the university of their Dreams, we do everything in our power to make that possible for each and every one of our students.

Recognized as one of “The Great Colleges to Work For” by the Chronicle of Higher Education, we understand the importance of fostering a collaborative environment that encourages teamwork, creativity and the achievement of a true work/life balance.

At Valencia College, it’s more than just a job. We’re committed to helping our students reach their full potential by providing them with the right opportunities, the right tools and the right support. And that begins with recruiting the right talent.

We seek leaders. Inspirers. Motivators. Educational enthusiasts, passionate optimists and experienced realists. Individuals who not only believe in our students, but will help our students believe in themselves.

Valencia College has convenient locations throughout Central Florida and easily accessible by local freeways, expressways, and surface streets. But the convenient commute is just part of the appeal. With beautiful year-round weather, endless entertainment and dining options, and world-famous attractions, there's no shortage of incredible ways to spend your spare time.