OPS Technician
- Employer
- Florida State University
- Location
- Tallahassee, FL
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Location: Tallahassee, FL
Regular/Temporary: Temporary
Full/Part Time:
Job ID: 63618
Department
This position is within Information Technology Services (ITS).
ResponsibilitiesProvides quality, effective, reliable, and responsive ITS service support to FSU Students, Faculty and Staff regarding their computing needs. Preforms routine tasks in high level and secure systems. Configures, maintains, troubleshoots, or modifies computer, software, hardware, multimedia equipment, and related devices. Initiates routine diagnostics to determine cause of equipment or software failure and follows standard procedures for problem resolution. Installs and customizes application software. Performs other duties as assigned. A State vehicle, golf cart, or utility vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle.
QualificationsHigh school diploma or equivalency and two years of experience or an equivalent combination of post high school education and experience.
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Preferred Qualifications- Basic Scripting experience
- Multi factor authentication service support and configuration
- User and Group directory management Virtual environment support and configuration
- Managing directory services
- Experience with Microsoft Windows and MacOS.
- Experience with Microsoft Office 365 installation and troubleshooting
- Experience with Email Client configuration i.e. Outlook, Thunderbird, Macintosh Mail.app etc.
- Basic network configuration and troubleshooting skills required.
- Experience with computer operations, functions, and related peripherals
- Experience with documenting processes (new and existing).
- Experience prioritizing, organizing and perform multiple work assignments simultaneously.
- Experience working successfully in a team-oriented environment.
- Excellent verbal and written communication skills and the ability to interact professionally with a varied group of managers and subject matter experts.
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
This is an OPS/temporary job.
Based on the duties, this position may require completion of a criminal history background check.
Equal Employment OpportunityFSU is an Equal Employment Opportunity Employer.
Organization
Working at Florida State University
One of the nation's elite research universities, Florida State University — with the Carnegie Foundation's highest designation, Doctoral/Research University-Extensive — offers a distinctive academic environment built on its cherished values and unique heritage, welcoming campus on the oldest continuous site of higher education in Florida, championship athletics, and prime location in the heart of the state capital.
Combining traditional strength in the arts and humanities with recognized leadership in the sciences, Florida State University provides unmatched opportunities for students and faculty through challenging academics, cultural discovery and community interaction.
Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.
Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O'Shea — a campus and community leader as well as a top scholar — Florida State's 40,000 students are dedicated to academic excellence and providing leadership in our complex world.
Florida State University's 16 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.
With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty. Recognized nationally for its commitment to diversity, Florida State University is a national leader in the number of doctorates awarded to African-American students and in the graduation rate of African-American undergraduates. Its College of Medicine and College of Law are ranked in the nation's Top 10 for Hispanic students.
Florida State University's arts programs — dance, film, music and theatre — rank among the finest in the world, offering an arts education comparable to leading conservatories. Its creative writing program is ranked among the nation's best and is home to the most consistently honored and published student body in the United States. Florida State is responsible for governance of the John and Mable Ringling Museum of Art and associated arts programs, one of the largest museum/university complexes in the nation.
Other programs consistently included in the top public university list include physics, chemistry, political science, psychology, criminology, public administration, library science, information, human sciences, business and law.
At the Ph.D. level, interdisciplinary programs draw on notable research faculty strengths that transcend the traditional disciplines, including neuroscience, molecular biophysics, computational science, materials science and research at the National High Magnetic Field Laboratory—home to the world's most powerful magnets.
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