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Leave Administration Consultant

Employer
University of North Carolina at Chapel Hill
Location
Chapel Hill, NC
View more categoriesView less categories
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Department:

HR - Benefits-Leave-WellBeing-260102

Career Area :

Human Resources

Posting Open Date:

09/25/2026

Application Deadline:

10/12/2026

Open Until Filled:

No

Position Type:

Permanent Staff (EHRA NF)

Working Title:

Leave Administration Consultant

Appointment Type:

EHRA Non-Faculty

Position Number:

00059558

Vacancy ID:

NF0010075

Full Time/Part Time:

Full-Time Permanent

FTE:

1

Hours per week:

40

Position Location:

North Carolina, US

Hiring Range:

Dependent on Qualifications and Experience

Proposed Start Date:

11/09/2026

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy.

Primary Purpose of Organizational Unit:

The Division of Finance and Operations at UNC-Chapel Hill encompasses a broad range of departments (Facilities Services, Finance, Budget & Data Analysis, Real Estate & Campus Enterprises, Human Resources, and Organizational Strategy and Performance) that serve and support the University’s teaching, research, and public service mission through dedicated, innovative work processes and high-quality customer service.

The Benefits & Leave Administration Department strives for continuous excellence in service to help advance the mission of the Office of Human Resources at the University of North Carolina at Chapel Hill ‘our purpose is our people’. Benefits & Leave Administration is responsible for the administration of benefit and leave plans, programs and policies authorized by the North Carolina General Assembly, University of North Carolina Systems Office and the University to more than 15,000 employees. Benefit and leave plans include:
Medical & health benefits
Life, accidental death & dismemberment plans
Disability plans
Retirement & savings plans
Flexible spending accounts
Education benefits

Position Summary:

The Leave Administration Consultant serves as a subject matter expert responsible for the administration of employee leave and disability programs and the delivery of consultative services to employees, supervisors, Human Resources partners, and university leadership. This position independently administers and manages a caseload involving multiple concurrent leave programs, disability benefits, and return to work situations, including Family and Medical Leave Act (FMLA), disability programs, Workers’ Compensation, Paid Parental Leave, Voluntary Shared Leave, faculty leave programs, military leave, and other university, state, and federally governed leave benefits. The consultant reviews leave requests, determines eligibility, evaluates medical and supporting documentation, and provides guidance on leave-related processes, benefits impacts, and return-to-work requirements while ensuring compliance with applicable federal and state laws, UNC System policies, and university procedures.

The Leave Administration Consultant serves as the primary point of contact for leave-related matters and provides expert interpretation of leave policies, regulations, and procedures. The position manages highly sensitive and confidential information, coordinates with healthcare providers, disability vendors, Payroll Services, University Compliance Office, Employee Management & Relations, Environmental Health and Safety, the Office of University Counsel, and other stakeholders to support effective leave administration and return-to-work processes. The consultant assists in resolving complex employee situations, supports risk mitigation efforts, and ensures the timely administration of required notices, documentation, and case records.

This position is responsible for maintaining accurate leave data and documentation, monitoring regulatory and policy changes affecting leave administration, and identifying opportunities to improve operational efficiency, service delivery, and compliance practices. The consultant analyzes leave utilization trends and operational metrics and provides recommendations to leadership regarding operational enhancements, compliance practices, and program effectiveness.

In addition, the Leave Administration Consultant provides guidance regarding the impact of leaves of absence on retirement, health, welfare, disability, and other benefit programs and supports departmental initiatives related to benefits, leave, and employee well-being. The position develops and delivers training, presentations, and educational resources to employees, supervisors, HR Representatives, and campus partners to promote understanding and consistent application of leave and benefit programs across the university.

Minimum Education and Experience Requirements:

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

* Demonstrated experience administering employee leave, benefits, disability, workers’ compensation, or other related human resources programs.
* Working knowledge of federal and state leave laws and regulations, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA), and other applicable leave and disability programs.
* Ability to interpret and apply laws, regulations, policies, procedures, and program requirements to complex employee situations while exercising sound judgment and maintaining confidentiality.
* Experience reviewing, analyzing, and evaluating documentation to determine eligibility and ensure compliance with leave and benefits programs.
* Strong case management skills, including the ability to manage multiple priorities, competing deadlines, and a high-volume workload while maintaining accuracy and attention to detail.
* Demonstrated ability to communicate effectively, both verbally and in writing, with employees, supervisors, healthcare providers, and other internal and external stakeholders.
* Strong consultation, customer service, and interpersonal skills, with the ability to explain complex policies, procedures, and program requirements to diverse audiences.
* Ability to establish and maintain effective working relationships and collaborate with employees, management, HR partners, and other stakeholders to resolve issues and support organizational objectives.
* Strong analytical and problem-solving skills, including the ability to research issues, evaluate options, identify trends, and recommend appropriate solutions.
* Experience maintaining confidential records and managing sensitive employee information in accordance with privacy requirements and professional standards.
* Proficiency with Human Resources Information Systems (HRIS), case management systems, and Microsoft Office applications, including Outlook, Excel, Word, and Teams.
* Ability to adapt to changing regulations, technologies, priorities, and organizational needs in a dynamic work environment.

Preferred Qualifications, Competencies, and Experience:

* Experience administering leave and disability programs in higher education, state government, healthcare, or another complex regulatory environment.
* Experience independently managing complex leave cases, including intermittent FMLA, disability benefits, workers’ compensation, and return-to-work coordination.
* Knowledge of North Carolina State Human Resources policies, UNC System policies, and university leave programs.
* Familiarity with State Health Plan, TSERS, ORP, disability income plans, and other State employee benefits.
* Experience developing and delivering training or presentations related to leave, benefits, or HR programs.
* Experience analyzing data, preparing reports, and supporting process improvement initiatives.
* Experience using PeopleSoft HCM, ConnectCarolina, Kronos, or similar enterprise HR systems.
* Bachelor’s degree and/or relevant professional certifications (PHR, SPHR, SHRM, CEBS, CLMS, CPDM, CDMS).

Special Physical/Mental Requirements:

Ability to perform computer-based work; analyze and interpret complex information; communicate effectively with diverse stakeholders; manage multiple priorities; maintain accurate records; and handle confidential information with professionalism and discretion.

Campus Security Authority Responsibilities:

Not Applicable.

Organization

The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.


Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm

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