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UTS - Temporary Classroom Support Technician at NC State

Employer
NC State University
Location
Raleigh, NC
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Posting Number:

PG196228TM

Position Number:

48TT20

Position Type:

Temporary

Essential Job Duties:

The job of Classroom Support Technician under general supervision performs a wide variety of moderately difficult media/production tasks in a fast-paced, time-sensitive educational environment. These include on-site support for distance learning classrooms in multiple buildings/classrooms spread across both campuses, capturing and/or streaming live on-campus classes, assisting faculty with computer applications immediately during live lecture capture classes, and ensuring faculty has all that is necessary to teach both the face-to-face class but also to effectively capture the class for online distance education viewing and instruction; performs other job-related duties as required.

  • Assists/instructs faculty and personnel in basic operations of classroom technologies, digital media applications, SMART boards, and computer equipment.
  • Provides support for internal/external circulation of specific technology equipment.
  • Travel between multiple buildings/classrooms across both campuses.
  • On-call to support all classrooms, when needed, during assigned shifts
  • Performs general tasks as assigned in classroom and control room environments including cleaning student desks and lecterns, instructional equipment, resetting student chairs before and after classes, and vacuuming floors.
  • Promotes a professional image while assisting with classroom support.
  • Performs other digital media/production work as assigned or necessary on a relief basis.
  • Maintain excellent customer service skills
  • Must have the ability to work independently and be able to respond quickly to the technical needs of faculty
  • Deliver/stock supplies for classrooms
  • Perform routine cleaning of classrooms
  • Assist with video conferencing as needed
  • Provide administrative and office support
  • Perform other duties as assigned by the supervisor


Is Time Limited:

Yes

If Yes, Appointment Length:

11 months

Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:

Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.



Job City & State:

Raleigh, NC

Classification Title:

Temporary-Technical/Paraprofessional

Working Title:

UTS - Temporary Classroom Support Technician at NC State

Work Schedule:

29 hrs a week, Mon-Fri/ between the hours of 8am - 9pm

Minimum Experience/Education:

  • Must be able to perform general computer application tasks; work without close supervision; communicate effectively, orally, and in writing; maintain, establish, and cultivate cooperative working relationships with faculty and staff reflecting a service attitude; effectively utilize training to assist faculty and staff in classroom operations.

Department Required Skills:

KNOWLEDGE:

  • Possess general knowledge of digital media/production equipment; equipment used in media presentations, video conferencing, and integrated media systems. Maintains a good understanding of video, audio, and lecture capture software (i.e. Panopto), as well as instructional classroom tools like PCs, MACs, Smartboard, A/V collaboration software, projectors, and displays.
  • The incumbent must have a basic understanding of control systems and support software (i.e. Crestron or AMX, Windows, Smart Notebook, MATLAB, MS Office, Adobe, etc.). The incumbent will also be expected to learn other technologies and implement them effectively to support faculty and students.


SKILLS:
  • Demonstrate sufficient skills and ability to operate a keyboard, mouse, and joystick at a rate for successful job performance; must possess excellent customer service skills that are implemented to assist faculty, students, and visitors to the classroom with whatever challenges may arise in regards to instruction in the classroom and the effective capture of the class material.
  • Maintain a good working knowledge of collaboration platforms such as Zoom, MS Teams, and Google Meets to ensure high-quality video, audio, and content are all transmitted and recorded to and from remote locations.

ABILITY:
  • Perform general computer application tasks; work without close supervision; communicate effectively, orally, and in writing; maintain, establish, and cultivate cooperative working relationships with faculty and staff reflecting a service attitude; perform quality control measures to accurately proof work; effectively utilize required knowledge, skills, and experience in assisting users as described in above functions; operate electronic and Digital Media equipment in the field when required.

WORKING ENVIRONMENT:
  • Presentation and active learning style classrooms with various layouts that include stadium and tiered seating, closed control/server room spaces, occasional lifting, pushing/pulling loads, kneeling/reaching overhead, climbing stairs, and walking, twisting, stooping/bending, lifting and or carrying up to 40 lbs. with or without reasonable accommodation.

Preferred Years Experience, Skills, Training, Education:

  • Experience with control systems and support software (i.e. Crestron, SMART Notebook, MATLAB, MS Office, Adobe, etc.)
  • Experience with various video/web conferencing applications
  • Experience with digital media and instructional technology tools such as interactive board, podiums, document cameras, control touch panels, cameras, microphones etc.

Required License or Certification:

NA

Valid NC Driver's License required?:

No

Commercial Driver's License Required?:

No

Anticipated Hiring Range:

$17.00/hourly

Job Open Date:

09/24/2026

Quick Link:

https://jobs.ncsu.edu/postings/235383

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Organization

NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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