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Senior Director- Human Resources

Employer
Excelsior University
Location
Albany, NY
View more categoriesView less categories
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

The Senior Director of Human Resources is a strategic leadership role responsible for supporting the operational excellence, organizational effectiveness, and people-centered culture of the University. Reporting to the Vice President for Human Resources, the Senior Director serves as a key advisor and operational leader within the HR department, helping ensure efficient and responsive HR services that support the institution’s mission, values, and strategic priorities.

This hybrid position requires exceptional communication, organizational leadership, strategic planning, and project management skills. The Senior Director partners closely with university leadership, governance groups, and other departments to foster productive working relationships, strengthen organizational culture, and advance the University as an employer of choice.

The Senior Director supports multiple functional areas within Human Resources, including employee relations, payroll, benefits, talent acquisition, learning and development, HR operations, and budget oversight. The role also represents Human Resources in institutional governance, strategic planning initiatives, and cross-functional leadership efforts.

Key Responsibilities

Strategic Leadership & HR Operations

Partner with the Vice President for Human Resources to develop and implement strategic HR initiatives aligned with institutional priorities. Support the effective daily operations of the HR department and ensure high-quality service delivery across HR functions. Represent Human Resources in university governance, strategic planning activities, councils and task forces, risk assessment and business continuity efforts, and institutional initiatives. Lead and manage complex HR projects and organizational initiatives from planning through execution. Analyze organizational trends, workforce needs, and HR metrics to support data-informed decision-making. Employee Relations & Organizational Effectiveness

Supports employee relations efforts and provides guidance on performance management, conflict resolution, workplace investigations, policy interpretation, and employee concerns. Promote a positive, inclusive, and collaborative workplace culture that reflects institutional values. Mentor and coach managers and supervisors on leadership effectiveness, employee engagement, and talent development. Support initiatives that strengthen employee morale, retention, and organizational trust. Assist in cultivating a workplace environment recognized as a best place to work. Leadership Development & Talent Management

Support leadership development and succession planning initiatives across the institution. Help identify and nurture internal talent through mentoring, coaching, and professional development strategies. Collaborate with HR leadership to advance learning and development programs for faculty, staff, and supervisors. Partner with talent acquisition efforts to support strategic recruitment and workforce planning initiatives. Budget & Administrative Oversight

Assist with development, management, and oversight of the Human Resources budget. Monitor expenditures and support fiscally responsible operations within the HR department. Contribute to policy development, compliance efforts, and operational process improvements in collaboration with the Senior Director of HR Programs. Ensure HR practices align with applicable federal, state, and institutional regulations and policies in collaboration with the Senior Director of HR Programs and General Counsel. Collaboration & Partnership

Build strong collaborative relationships with academic and administrative leaders across the University. Serve as a trusted advisor to leaders on organizational and workforce matters. Promote transparency, communication, and responsiveness within HR and across campus stakeholders. Support cross-functional collaboration to enhance employee experience and institutional effectiveness. Required Qualifications

Master’s degree in human resources, Business Administration, Higher Education Administration, or a related field. Minimum of 5–10 years of progressively responsible Human Resources experience. Minimum of 3 years of HR leadership or management experience. Demonstrated experience in organizational leadership, employee relations, strategic planning, and project management. Strong understanding of HR operations, employment practices, and organizational development principles. Excellent interpersonal, communication, and relationship-building skills. Demonstrated ability to lead collaboratively in a complex organizational environment.

Preferred Qualifications

Human Resources experience within higher education or other complex institutional environments. Experience supporting shared governance structures and institutional strategic planning. Professional HR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) preferred. Experience managing budgets and leading cross-functional initiatives.

Knowledge, Skills, and Abilities

Strategic thinking and organizational leadership capabilities. Ability to manage multiple priorities and complex projects effectively. Strong conflict resolution, coaching, and consultation skills. High level of professionalism, discretion, and sound judgment. Ability to foster trust and maintain collaborative relationships across diverse constituencies. Commitment to diversity, equity, inclusion, and employee engagement. Strong analytical, organizational, and problem-solving abilities. Work Environment

This position operates in a hybrid work environment and requires regular in office engagement with university leaders, employees, and stakeholders. Occasional evening or weekend responsibilities may be required to support institutional initiatives and events.

The hiring salary range for this position is $110,000.00 - $120,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Application Information

If you experience any issues with the online submission process, please email recruitment@excelsior.edu.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA/EOE/ADA

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

Organization

Founded as Regents College in 1971 and chartered as a private, nonprofit institution in 1998, the College was renamed Excelsior College in 2001. Excelsior means “ever upward” in Latin, and it reflects the aspirations of our students and graduates.

Excelsior College is an accredited, recognized leader in removing obstacles to the educational goals of the adult learner. We provide efficient and affordable access to higher education through multiple avenues to degree completion.

An Adult Learner Focus

Excelsior College revolutionized adult higher education by recognizing learning wherever and whenever it occurs.

A leader in online and distance learning, Excelsior College awards degrees at the associate and bachelor’s levels in liberal arts, nursing, business, technology, and health sciences, and at the master's level in liberal studies, nursing, and business. Certificate programs are also offered by the Schools of Business & Technology, Health Sciences, Liberal Arts, and Nursing.

Customized Flexibility Makes the Difference

Students have educational paths that are as unique and diverse as they are. Detours and rest stops are a fact of life. Our committed, national faculty members, and caring, professional staff help working adults overcome barriers to achieving personal, professional, and academic success.

As a proven leader in the assessment and validation of student knowledge through the application of a rigorous yet flexible and individualized approach, we work with each student to discover how best to avoid back-tracking on their road to success.

Our Mission

Excelsior College provides educational opportunity to adult learners with an emphasis on those historically underrepresented in higher education. The College meets students where they are - academically and geographically, offering quality instruction and the assessment of learning.

A Pioneer in Distance Learning


We offer busy students around the world the advantage of both earning credit at a distance and applying previously-earned college-level credit toward degree or certificate programs.

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