Enrollment Navigator

Employer: Valencia College
Location: Orlando, FL

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Position Number:

HR0446

Position Title:

Enrollment Navigator

Job Type:

Staff

FT/PT:

Part-Time

Employee Class Description:

C3-Staff PT (ed. support)

General Position Description:

Provides initial contact services for all students and potential students. Provides information to students at all levels regarding the enrollment process.

Flexible Work Arrangement:

Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.

Grade:

2024

Exemption Status:

Non-Exempt

Posting Number:

S4122P

Location(s):

Orlando, FL 32832 - Lake Nona Campus

Proposed Work Schedule (Please note hours subject to change based on business needs):

Monday – 9:00AM – 5:00PMTuesday – 9:00AM – 5:00PMWednesday – 9:00AM – 5:00PM
Thursday – OFF
Friday – 9:00AM – 4:00PM

Number of Vacancies:

Posting Start Date:

09/18/2026

Posting End Date:

09/27/2026

Open Until Filled:

Quicklink for Posting:

https://valenciacollege.peopleadmin.com/postings/43755

Salary Range:

$18.58 per hour

Description of Job Function:

1. Provides in-depth knowledge of education policies and programs.

2. Receives applications and supporting documentation including transcripts, residency information, and other pertinent documents including those for non-immigrant student admission.

3. Reviews high school transcripts, college transcripts, and/or standardized test scores (I.e., SAT, ACT) information to determine need for assessment testing and placement.

4. Explains college assessments.

5. Provides financial assistance information including Federal Financial Aid application procedures, financial aid award status, and scholarship information.

6. Determines students’ educational needs for support services and refers as necessary to home and district offices. Makes appropriate referrals to academic departments, tutoring services, counseling, Office for Student with Disabilities and Career Development Services.

7. Provides academic advising regarding program requirements and transfer processes.

8. Collaborates with the Graduation Office to assist students as needed with progression toward degree.

9. Support Student Success courses by providing students with general academic advising utilizing the LifeMap tools in Atlas, the Student Handbook, and the Developmental Advising techniques.

10. Serve on various college wide committees and advisory boards as assigned,

11. Provides program development and implementation for student affairs programs and projects to support student learning and development (i.e. orientation, peer educators, atlas support, post secondary transition, college nights, road rules, and other projects as needed).

12. Collaborates with the Admissions departments on special projects as assigned.

13. Access, inputs, and retrieves data from a computer.

14. Performs other duties as assigned.

Drivers License Requirement:

Not Applicable

Required Minimum Education:

High school diploma or general education degree (GED).

Preferred Education & Field of Study:

Bachelor’s degree from a regionally accredited institution.

Preferred Type of Experience:

Experience working with students in an educational setting.

Knowledge, Skills and Abilities:

1. Knowledge of college admissions and records procedures policies (including FERPA and student confidentiality).

2. General knowledge of financial aid processes.

3. Strong interpersonal communication skills and the ability to provide excellent customer service.

4. Computer skills proficiency in a Windows environment.

5. Ability to work in a flexible and fast-paced environment; reason and exercise judgment and discretion; and work efficiently and accurately without close supervision.

General Working Conditions:

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

The winner of the inaugural Aspen Prize for Community College Excellence, Valencia College is one of the largest community colleges in Florida, teaching more than 76,000 students annually.

But it's our quality of education, not size, that truly makes us great. Our Honors program is viewed by the National Collegiate and Southern Regional Honors Council as one of the exemplary programs in the nation. The Orlando Sentinel dubbed our fine-arts faculty one of the best in the region, and director Steven Spielberg called our film program one of the best anywhere. But the opinions that matter most are those of our students, and 92% say we met or exceeded their expectations on overall quality of education.

We strive to ensure that equal access to higher education belongs to everyone, because the future does, too.

We stand in the gap between what is and what can be. We pave a path to true potential. Whether it’s helping students land a dream job or continue on to the university of their Dreams, we do everything in our power to make that possible for each and every one of our students.

Recognized as one of “The Great Colleges to Work For” by the Chronicle of Higher Education, we understand the importance of fostering a collaborative environment that encourages teamwork, creativity and the achievement of a true work/life balance.

At Valencia College, it’s more than just a job. We’re committed to helping our students reach their full potential by providing them with the right opportunities, the right tools and the right support. And that begins with recruiting the right talent.

We seek leaders. Inspirers. Motivators. Educational enthusiasts, passionate optimists and experienced realists. Individuals who not only believe in our students, but will help our students believe in themselves.

Valencia College has convenient locations throughout Central Florida and easily accessible by local freeways, expressways, and surface streets. But the convenient commute is just part of the appeal. With beautiful year-round weather, endless entertainment and dining options, and world-famous attractions, there's no shortage of incredible ways to spend your spare time.