Functional Systems Analyst
- Employer
- The University of Kansas
- Location
- University of Kansas Lawrence Campus
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Functional Systems Analyst is responsible for system configuration, maintenance, testing, documentation, training, reporting, and user support. The position serves as a liaison between HRL staff, KU Information Technology, Student Information Systems, and third-party vendors to support system enhancements, integrations, and process improvements.
This position reports to the Associate Director of Business & Strategic Initiatives and plays a critical role in supporting Housing & Residence Life business operations, data-informed decision-making, and customer service. The analyst will regularly access confidential student and employee information and is expected to maintain a high level of professionalism, accuracy, and discretion.
Housing & Residence Life at the University of Kansas is home to over 5,000 students on the Lawrence campus in residence halls, apartments, and cooperative houses known as scholarship halls. Our office is strongly committed to promoting and supporting students during their time living on campus.
This is a hybrid position. The successful candidate will be expected to be present on campus for necessary meetings and training opportunities. The successful candidate will have the ability to work remotely when their presence on campus is not required.
Job Description50% - Housing Systems Administration and Analysis
- Serve as the primary functional administrator for StarRez and other Housing & Residence Life enterprise systems.
- Manage system configuration, maintenance, testing, upgrades, and ongoing support to ensure functionality aligns with departmental business needs.
- Collaborate with HRL leadership to evaluate and improve business processes through effective use of technology.
- Configure workflows, communication templates, forms, reports, and automated processes within housing management systems.
- Monitor system performance, data integrity, and security protocols to ensure accurate and consistent operations.
- Coordinate user account creation, modification, and access management while maintaining appropriate security controls.
- Monitor emerging technologies, system enhancements, and industry best practices relevant to housing operations; evaluate potential applications, develop recommendations, and lead or support implementation efforts that improve efficiency, user experience, data integrity, and student services.
- Collaborate with university technology partners and vendors on system integrations, troubleshooting, testing, and implementation projects.
- Participate in system audits and ensure compliance with university policies, procedures, and data governance standards.
25% - Business Process Improvement, Reporting, and Project Support
- Analyze departmental business practices and identify opportunities for process improvement, automation, and operational efficiencies.
- Develop and maintain reports, dashboards, and data queries that support strategic planning, occupancy management, assessment, and operational needs.
- Assist with special projects, strategic initiatives, and system implementations impacting Housing & Residence Life operations.
- Gather business requirements from stakeholders and translate operational needs into functional system solutions.
- Lead or participate in project teams to evaluate, test, and implement system enhancements and process improvements.
- Collaborate with campus partners including Student Information Systems, Financial Services, Information Technology, Dining Services, and Student Affairs offices to support cross-functional initiatives.
15% - User Support, Documentation, and Training
- Provide functional support and troubleshooting assistance to Housing & Residence Life staff utilizing departmental systems.
- Develop and maintain standard operating procedures, system documentation, user guides, and training materials.
- Coordinate and deliver training for new and existing staff regarding system functionality, best practices, and operational procedures.
- Maintain documentation of system configurations, workflows, security roles, and business processes.
- Communicate system updates, enhancements, and operational changes to users and stakeholders.
10% - Operational Coordination and Other Duties
- Support departmental communications, scheduling, and administrative processes related to system operations and projects.
- Coordinate meetings with vendors, technology partners, and departmental stakeholders as needed.
- Assist with management of departmental operational calendars and implementation timelines.
- Serve as a resource during peak operational periods, including housing contracting, room assignments, move-in, and occupancy management activities.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s degree and 1 year of relevant experience OR a high school diploma and 3 years of relevant experience.
- Experience troubleshooting issues, analyzing information, and solving technical problems, as evidenced in application materials.
- One year of experience translating functional requirements into technical capabilities.
- Experience utilizing Microsoft Excel, including sorting, filtering, tables, and basic data analysis, as evidenced in application materials.
- Excellent written communication skills, as evidenced by application materials.
- Experience creating reports, dashboards, and data analyses to support business decision-making, as evidenced in application materials.
- Experience with data analysis, SQL, and reporting tools (e.g., Power BI, Tableau), as evidenced in application materials.
- Experience providing user training and technical support, as evidenced in application materials.
- Experience evaluating business processes and implementing system-based improvements, as evidenced in application materials.
- Experience administering housing management software such as StarRez, Mercury, or similar systems, as evidenced in application materials.
In addition to the online application, the following documents are required to be considered for this position:
- Cover letter describing how you meet the required and preferred qualifications.
- Resume
- List of three (3) professional references
Only complete applications will be considered.
Application review begins Monday, September 28, 2026. and will continue until a qualified pool of applicants are identified.
keesashrader@ku.eduAdvertised Salary Range55,000-58,000Application Review BeginsMonday September 28, 2026Anticipated Start DateMonday October 19, 2026Apply to Job
Organization
Working at the University of Kansas
Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.
The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.
The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.
KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.
Instruction
KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.
Research
The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.
Service
The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.
International Dimension
KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.
Values
The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.
Our City and State
KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.
Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.
Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.
Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.
Making KU Your Home
Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.
At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.
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