Postal Courier - Passport Agent-TL
- Employer
- University of South Carolina
- Location
- Columbia
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
STA00701PO26
Job Family:Ancillary Services
Job Function:Mail Services
USC Market Title:Lead Postal Courier/Passport Agent
Link to USC Market Title:https://uscjobs.sc.edu/titles/212970
Job Level:A3 - Administrative/Operational Support
Business Title (Internal Title):Postal Courier - Passport Agent-TL
Campus:Columbia
Work County:Richland
College/Division:Division of Administration and Finance
Department:DAF Postal Services
State Pay Range:G05
USC Market Range:MRB - $37,340 $45,741 $54,143
Anticipated Hiring Range:$37,340
Part/Full Time:Full Time
Hours per Week:37.5
Work Schedule:- Standard working schedule: 8:30am – 5:00pm
- Must be willing to work a flexible schedule to meet the needs of the department.
12 months
Job Search Category:Other
About University of South Carolina:From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement:The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Advertised Job Summary:The Postal Courier supports USC Postal Services by processing, tracking, sorting, and delivering mail and parcels for the University community, including approximately 9,000 on-campus student residents. Responsibilities include operating postal tracking and mailing systems, processing outgoing University mail, maintaining delivery routes and vehicle records, and managing student package operations. The role also serves as a U.S. Department of State Passport Acceptance Agent, providing passport application services and maintaining required certifications. The ideal candidate has strong customer service, attention to detail, and organizational skills, can work effectively in a fast-paced environment, and is able to perform physical duties including lifting and moving packages up to 50 pounds.
Job Related Minimum Required Education and Experience:- Typically holds a high school diploma or GED. Requires 2 or more years of job related experience.
- Valid SC Drivers’ License
- Ability to obtain an Annual Passport Agent Certification within a year of hire.
Preferred Qualifications:
- Two (2) years work experience and knowledge in postal courier, postal delivery or mail processing/shipping operations.
- Be certified as an U.S. Department of State Passport Acceptance Agent.
- Knowledge of USPS guidelines / regulations and experience in postal related operations.
- Above average computer skills, including ability to utilize USPS and UPS websites to determine postal rates, mailing requirements and ability to learn other software programs associated with USC Postal Service daily operations.
- Good reading, comprehension and verbal communication skills, including ability to communicate effectively with faculty, staff and others.
- Attention to detail is crucial in all aspects of job duties. Ability to operate a delivery vehicle and straight box truck with lift gate in varying conditions for mail and parcel deliveries/collections.
Passport Agent
Performs U.S. Department of State Passport Acceptance Agent assignment with the USC Postal Services, in accordance with all U. S. Dept. of State policies and procedures.
Maintains ongoing Acceptance Agent training and successfully completes and maintains required annual re-certification.
Stays current on U.S. Dept. of State Acceptance Agent operational changes through all available materials, including the Charleston Passport Center Monthly Newsletter and Passport Agent Reference Guide (PARG) Review.
Represents USC at all scheduled Passport and general information sessions.
Yes
Percentage of Time:25
Job Duty:Parcel Tracking System / Data/ Entry / Mail Forwarding
Entry of inbound mail and parcels into internal parcel tracking system, including attention to detail in entry of information in tracking system, obtaining signatures in handheld barcode scanner upon delivery of item to department(s) and dispatching of student parcels at Student Package Pickup locations.
Provides directory assistance to department and student mail/parcels having incomplete, incorrect or no delivery address. Forward student mail daily and at end of each term.
Yes
Percentage of Time:30
Job Duty:Mail Sort / Delivery /Collection / Processing and Other Postal Duties
Unload and sort incoming mail/parcels by delivery route, separating accountable and scannable items for appropriate handling. Manually sort inbound and intra-campus mail/parcels for delivery. Load mail/parcels on vehicle by delivery sequence.
Deliver and pick up mail/parcels on a regular time schedule on established delivery routes throughout the USC Columbia campus. Reports to supervisor unusual conditions relating to delivery or changes in a department that may require changes in route. Responsible for daily maintenance of vehicle, routing inspections and detailed daily mileage logs.
Weighs and processes outgoing official University mail/parcels using electronic and computerized mailing machines/meters and printers. Ability to use the USPS and UPS websites to interpret regulations/policies and determine compliance and appropriate cost for domestic and international mail/parcels.
Process Postage Due and Business Reply Mail, including entering charges into established computerized mail management system.
Performs other postal related duties as instructed by Supervisor or other USC Postal Service Management.
Yes
Percentage of Time:10
Job Duty:Student Package Pickup Locations (1300 Wheat St & Russell House)
Site and team lead for daily student mail & package storage and dispatch workflow processes at the Student Package Pickup location.
Performs dispatching of inbound mail and parcels to 9000 on campus residents each term. Stores packages received in appropriate storage location.
Verifies information on the SCLogic tracking label placed on item matches name and Mail ID information on mail/packages is correct, including bringing any discrepancies to the attention of the Manager, Student Mail & Package Operations.
Yes
Percentage of Time:35
Safety Sensitive or Security Sensitive:No
Hazardous weather category:Essential
Number of Vacancies:1
Desired Start Date:10/01/2026
Job Open Date:09/18/2026
Job Close Date:11/02/2026
Open Until Filled:No
Special Instructions to Applicant:Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by November 2, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.Quicklink for Posting:
https://uscjobs.sc.edu/postings/213450
EEO Statement:The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Organization
Working at University of South Carolina
With more than 200 years of history and tradition, the University of South Carolina is redefining itself for decades to come. There's never been a better time to be at South Carolina, the state's flagship university and one of only 62 public universities to receive the Carnegie Foundation's highest designation for research.
The University is located in the heart of South Carolina in the capital city of Columbia, which is the nexus of government, a thriving arts and culture center, a venue for big-time Southeastern Conference intercollegiate athletics, and a community that is reinventing itself with redevelopment projects citywide. Much of the development is tied to land along the scenic, slow-moving Congaree River. Working with government, business, and community leaders, Carolina has developed a unified plan that will allow the University to expand from its origins on the historic Horseshoe to its future-Innovista, a research and innovation district that will stretch to the banks of the Congaree.
Innovista represents a new vision for research by creating a vibrant, urban community where students and researchers, including those from private firms, will live, work, learn, and play. Innovista will represent the University's four core research areas-hydrogen fuel cells, nanoscience and technology, biomedical and public health, and the environment-but will include other initiatives and business partners that serve the knowledge economy. Innovista's first private tenant, for example, is a leader in software applications for the insurance industry and will create several hundred high-paying jobs.
By attracting similar companies and jobs-and by capitalizing on an attractive location for restaurants and residential and retail space-Innovista will help drive the economy and increase per-capita income in the city and state. Recreational space will include a world-class waterfront park along the Congaree River and a new stadium for the Gamecocks' nationally ranked baseball program. Greenway paths for biking, walking, and running already line much of the river area. Innovista's 8 million square feet will blend seamlessly with the Vista, the city's nearby entertainment district of restaurants, bars, shops, and art galleries.
Chartered in 1801, Carolina began classes in 1805 with nine students and a single building, Rutledge College. As the campus grew and buildings were added during the next 50 years, a horseshoe layout was adopted. Today, the Horseshoe is on the National Register of Historic Places, with 10 of its 11 buildings dating to the 19th century. Those renovated buildings house, among other areas, the South Carolina Honors College and Undergraduate Admissions, representing much of the University's current and future lifeblood.
In fact, incoming freshman classes have never been larger or more competitive. The freshmen from fall 2006 set records for their size (more than 3,700) and SAT scores (1171 average). Freshmen enrolling in the Honors College had average SAT scores of 1398. Members of the University's prestigious scholarship programs, Carolina Scholars for in-state students and McNair Scholars for out-of-state students, had average scores of 1449 and 1477, respectively. Total enrollment at Carolina for undergraduates and graduates is more than 27,300, with some 350 degree programs to choose from. Since 1994, Carolina students have earned more than $9.9 million in prestigious national scholarships such as the Goldwater, Truman, Rhodes, and NSF scholarships and the Fulbright Fellowships.
South Carolina's student body is diverse. In fact, Carolina was recently recognized as the state flagship university with the highest percentage of African-American student enrollment in the nation. Research by the Journal of Blacks in Higher Education shows African-American students made up 14.7 percent of enrollment in 2004, the latest year available. The JBHE also ranks Carolina eighth in the nation in percentage of African-American faculty at a state flagship university with 4.3 percent.
The University's faculty garnered a record $173.3 million in federal, state, and private funding for research, outreach, and training programs in 2005-06, and several key hiring plans will introduce more talent and expertise to the faculty ranks. An aggressive campus building master plan and the faculty recruiting initiatives will change the collective face of the University and the faces of many of its key teachers and researchers.
South Carolina is recruiting world-class faculty to be endowed chairs-and change agents-for a series of "research centers of economic excellence" in areas such as nanoelectronics, polymer nanocomposites, brain imaging, regenerative medicine, cancer therapeutics, drug discovery, vision research, hydrogen fuel cells, and travel and tourism technology. These centers, some in collaboration with other state research universities and health and hospital systems, are funded with $30 million annually in state lottery money, as well as private matching money. Carolina is in the midst of a faculty recruitment plan to hire 600 new members. The Faculty Excellence Initiative is recruiting 150 faculty, many in interdisciplinary clusters of emphasis, while the Centenary Plan will recruit 100 elite research faculty to lead the University's core initiatives. Additionally, 350 faculty will be hired across disciplines to replace retirees over the next few years.
The University has forged a number of international collaborations in research, and the University's global connections are also strong in academics, particularly in international business. U.S. News & World Report has consistently ranked the Moore School of Business best in the nation for its undergraduate and graduate programs in international business; the undergraduate program is No. 1 for the 10th consecutive time, while the graduate program is No. 1 among public universities for the 18th consecutive year and No. 2 overall, continuing a streak of 18 years with a top-two overall ranking.
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