Administrative Support AST I

Administrative Support AST I

Job No: 541361
Work Type: Full Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Transportation Services
Department: 68040000 - BS-TRANSPORTATION - PARKING

Job Description
Classification Title: Administrative Support AST I Classification Minimum Requirements:

High school diploma or equivalent and one year of relevant experience.

                Job Description:

Serve as first point of contact for customers at Transportation and Parking Services (TAPS):

• Engage with customers both in person and via telephone.

• Interpret and explain policies and procedures to university students, staff, faculty, and visitors.

• Address and facilitate customers' parking needs.

Accurately record customer and sales/payment information:

• Document all transactions and prepare supporting documents for sales/payments, permit returns, charge adjustments, and revenue refunds.

Assist with Student Traffic Court and the Hearing Authority:

• Enter appeals related to citations.

• Support the process for first and second level appeals.

Assist with reviewing, researching and correcting error reports:

• Identify and resolve discrepancies in error reports.

Perform other administrative tasks and special projects as assigned.

Work hours: Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. 

Position may require occasional additional work hours to satisfy departmental needs for seasonal permit renewals, events and other tasks as directed.

                Expected Salary:

$15.00 to $17.00 Hourly

                Required Qualifications:

High school diploma or equivalent and one year of relevant experience.

                Preferred:

• Detailed knowledge of T2 Systems Flex parking management software                                                         
• Detailed knowledge of UF PeopleSoft and UF GO applications                                                                                 
• Detailed knowledge of Microsoft Office applications
• Two years customer service and money handling experience

                Special Instructions to Applicants:

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

                Health Assessment Required: No                

 

Applications Close: 01 October 2026

To apply, visit https://explore.jobs.ufl.edu/en-us/job/541361

Our Commitment:
The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.









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