Asst. Dir Reservation Services
- Employer
- Clemson University
- Location
- Clemson University
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Asst. Dir Reservation Services
Full Time
JR-10685
JOB SUMMARY:
Provides leadership and support for the newly implemented campus wide event registration process. Assists in the management and coordination of all functions in the Reservation Services area in Campus Reservations Events. Provides training support and supervision for student staff. Other duties as assigned
JOB DUTIES:
25% - Guest Services Support:
Manages the daily operation of the Guest Services Desk including assistance with trainings, scheduling and day-to-day support for student employees. Assists clients and guests with reservation requests, venue inquiries and general concerns/questions. Serves as the liaison between CR&E clients and campus partners for approvals when necessary. Main point of contact for VIP clients that does not require working with Event Services. 20% - Student Supervision:
Actively involved in the hiring, training, evaluation and assist with the supervision of student staff members. Creates, implements and manages trainings that ensure that all student staff members are appropriately prepared to be successful in their assigned roles which may include 25Live, Facility Use Policy, department polices and procedures, customer service, expectations, etc. 15% - Support with Campus Partnerships:
Provides leadership and support as Campus Reservations & Events creates new partnerships across campus to expand reservations and event coordination, i.e. reservations in academic buildings during non-class times. 10% - Departmental:
Serves as a member of Campus Reservations & Events staff by meeting regularly with supervisor, attending staff meetings, retreats and participating in departmental committees. Supports departments reporting and assessment efforts. Actively assists Director and Associate Director in developing strategic short and long-term plans. 30% - Campus Event Registration Process:
Assists in coordinating & managing the process for CR&E to serve as the central hub for all campus event registration. Establishes consistent communication, trainings and partnerships with representatives across campus to implement guidelines/expectations for event registration. Works with campus partners in creating and implementing efficient notification and communication practices regarding registered events.
JOB CODE:
AH35
EMPLOYEE TYPE:
Regular FTE Staff
Minimum Requirements:
A bachelor's degree and relevant program experience.
RESPONSIBILITIES:
JOB KNOWLEDGE
Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.
SUPERVISORY RESPONSIBILITIES
Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No fiscal responsibility for the department's budget.
PHYSICAL REQUIREMENTS:
Stand for Prolonged Period: 10% Walk or move about: 10% Communicate, converse, give direction, express oneself: 40% Recognize or inspect visually: 40%
WORKING CONDITIONS:
Overnight travel: 10%
WORK SCHEDULE:
Standard Hours:
37.5
COMPENSATION INFORMATION:
Expected Salary Range
45300 - 47940
Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.
ESSENTIAL PERSONNEL LEVEL:
Normal Operations - Required to follow emergency facility closure and modified operations directives, and not normally expected to work on-site during emergency situations.
JOB LOCATION:
Clemson, SC
APPLICATION DEADLINE:
Open until filled.
MILITARY AND VETERAN:
Military Equivalency: Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
Veteran Preference: South Carolina provides employment preference to eligible veterans for qualifying full-time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD-214 for confidential review. A request for Veteran Preference can be made via the application process. Please contact hrjob@clemson.edu with any questions or issues.
CLOSING STATEMENT:
Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.
To apply, visit https://clemson.wd12.myworkdayjobs.com/en-US/Clemson_Careers/job/CLEMSON-SC/Asst-Dir-Reservation-Services_JR-10685
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Organization
Working at Clemson University
Clemson is a dynamic research university located in Upstate South Carolina at the center of the booming I-85 corridor between Charlotte, N.C., and Atlanta, Ga. One of the nation’s most selective public research universities according to U.S. News & World Report and The Princeton Review, Clemson University is the school of choice among top students in South Carolina and is increasingly competitive for the best students in the region and the nation. More than 17,100 students select from 70 undergraduate and 100 graduate degree programs through five academic colleges: Agriculture, Forestry and Life Sciences; Architecture, Arts and Humanities; Business and Behavioral Science; Engineering and Science; and Health, Education and Human Development.
Clemson’s transformation into a leading research institution — currently attracting in excess of $140 million in externally funded research and sponsored program awards per year — is based upon an academic plan that identifies eight emphasis areas in which the University has opportunities to increase education and research, to align with South Carolina’s economic development needs and to draw upon faculty strengths. Emphasis areas include automotive and transportation technology, advanced materials, biotechnology and biomedical sciences, leadership and entrepreneurship, sustainable environment, information and communication technology, family and community living, and general education.
Major economic development initiatives that have emerged from the academic plan include the Clemson International Center for Automotive Research — a 250-acre campus in Greenville, which has generated more than $225 million in public and private commitments in just four years; an advanced materials initiative at the Clemson Research Park, which includes a new LEED Silver-certified facility; and the South Carolina Health Sciences Collaborative — an initiative of the state’s three research universities and major health-care systems.
As the state’s land-grant university, Clemson reaches out to citizens, communities and businesses all over South Carolina. The Public Service Activities division includes the county-based Cooperative Extension Service, five off-campus research and education centers through the Clemson University Experiment Station and critical regulatory responsibilities for plant and animal health.
The University boasts a 1,400-acre campus on the shores of Lake Hartwell within view of the Blue Ridge Mountains. Surrounding the campus are 18,000 acres of University farms and woodlands devoted to research. A warm campus environment, great weather and recreational activities offered by proximity to both the natural surroundings and large cities are part of the Clemson Experience.
Points of interest at Clemson include the following:
The Clemson Conference Center and Inn is a state-of-the-art facility for symposia, meetings, seminars and special events. The complex includes the Madren Continuing Education and Conference Center, the Walker Golf Course and the Martin Inn.
The South Carolina Botanical Garden, a 295-acre public garden, features several thousand varieties of ornamental plants and a unique collection of nature-based sculptures.
The Robert Howell Brooks Center for the Performing Arts brings an exciting array of concert, theater, dance, comedy and other live performances to the community.
The Robert Campbell Geology Museum at the Botanical Garden displays meteorites, minerals, dinosaur fossils and the largest faceted-stone collection in the Southeast.
The T. Ed Garrison Livestock Arena is a showplace for livestock activities in the state and has hosted horse and livestock shows, rodeos, sales, 4-H activities, educational programs, and industrial and agricultural exhibitions.
Fort Hill, the home of John C. Calhoun and later of his son-in-law, University founder Thomas Green Clemson, is a registered National Historic Landmark located in the center of campus.
The Class of 1944 Visitors Center is the front door to Clemson — a friendly place to get tours, information, assistance and an introduction to this beautiful, historic university and community.
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