Dining Floor Supervisor

Employer: University of California, Los Angeles
Location: Los Angeles, CA

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Department Summary

At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve.
Position Summary

The Dining Floor Supervisor provides team leadership and supervision in Dining Area while overseeing the successful execution of meal service. The incumbent maintains a high level of customer service while adhering to all food handling and sanitation guidelines. The Dining Floor Supervisor also supports the Assist Food & Beverage managers with alcoholic beverage service.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Highly developed interpersonal communication skills including political acumen, social perceptiveness, and the ability to engage with diverse populations in a respectful and culturally responsive manner. (Required)

Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities. (Required)

Skill in maintaining a high productivity standard within a broad scope of responsibility despite frequent interruptions, changing priorities, changes in workload, and competing requirements. Ability to complete a large volume of diverse tasks efficiently, meeting established deadlines. (Required)

Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and friendly and professional demeanor. (Required)

Demonstrated skill in supervising staff including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team. (Required)

Skill in controlling costs and inventory, including food, labor, non-food supplies, and other items related to the operation of a full-service restaurant. (Required)

Proficient skill using standard business software (e.g. Microsoft Office Suite), food service applications and software, and hospitality sales software. (Required)

Skill in writing grammatically correct business English, such as schedules, memos, performance evaluations, and other routine correspondence. (Required)

Working knowledge of safety and sanitation rules and procedures for food service facilities. (Required)

Working knowledge of alcoholic beverages, including beer, wine, and spirits. (Preferred)

Working knowledge of University and departmental policies and procedures related to time reporting, payroll, and personnel. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)

TIPS California Responsible Beverage Server (RBS) Certification (Preferred)

Driver's License (Required)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

Must be available to work varying schedules, including evenings, weekends, and holidays based on departmental needs. (Required)

Must be at least 21 years of age or older. (Required)

Schedule

Variable based upon operational needs
Union/Policy Covered

99-Policy Covered
Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Events%20Specialist%202%20(TBD_006291)

Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.