Mobile Network Engineer

University IT (UIT), part of the Business Affairs organization at Stanford University, is dedicated to delivering world-class service and technology solutions to advance research, teaching, learning, and healthcare. Stanford University is expanding its Mobile Network Services. We are looking for an IT Mobile Network Engineer who can excel in aligning the strategic evolution of the service, building partnerships with vendors, coordinating technical support services, and leading the deployment of Mobile Network systems in a fast pace and fluid environment.

The Mobile Network Engineer reports to the Director of Mobile Network Engineering within the Stanford University IT Infrastructure organization. This position is a member of a team, which has the responsibility to provide technology engineering oversight, client consulting, and operations support with a focus on Mobile (Cellular) Networks that fulfill the network technology demands of the Stanford community.

The Mobile Network engineering function represents engineering support responsibility for IT Infrastructure Mobile Network Service to the Stanford University student, faculty and staff community.

RESPONSIBILITIES:

The Mobile Network Engineer position primarily focuses on the innovation, engineering, and operations support for Mobile Network services such as in-Building DAS (iDAS), outdoor DAS (oDAS) and cellular technologies such as 4G/LTE, 5G.

Acts as the engineer in the evaluation, upgrade, testing, and deployment of new Mobile Network solutions applications and services as it pertains to demands of the Stanford community. Represent an innovative role when working with vendors and clients ensuring that Mobile Network solutions applications and services fit or exceed the demands of the Stanford community.

Maintain documentation for all new Mobile Network technology and integrated applications and ensure that information is current. Be responsible for providing up-to-date documentation for ongoing administration and support for Mobile Network technology and integrated services.

Conduct Mobile Network Connectivity and services training sessions unique to Stanford’s environment to engineering, consulting, and operations peers. This will maintain a powerful knowledge pool of resources to implement and support Mobile Network systems and services across the Stanford community.

The Mobile Network and services engineer is expected to embrace converged voice and data technology solutions, be a collaborative team member, and be flexible and willing to participate in technology innovation initiatives that fall outside the scope of their immediate responsibilities. In addition, this position will represent a moderator role between IT Services workgroups ensuring synergy and collaboration where cross workgroup skills and expertise is essential for new projects and support escalations.

Provide presentations to clients, upper management, and peers as it pertains to Mobile Network technology engineering, and provisioning.

The Mobile Network and Services Engineer is expected to participate in 24/7 On-Call rotation in support of the operational integrity of ITI services. 

JOB QUALIFICATIONS:

This position must have a 4-year degree in CS, EE, related technology field, or equivalent experience.

This position is expected to have in-depth knowledge and experience with:

• Understanding of cellular wireless technologies and the associated industry standard tools and techniques (i.e. 4G/LTE, 5G, etc.)
• Indoor and Outdoor Direct Antena Systems (iDAS and oDAS)
• Cellular Booster Systems (e.g. Nextivity Cel-Fi, Wilson Pro)
• Experience with managing IT technical infrastructure components for new and/or updated buildings.
• Understanding of RF, LTE/CBRS setup 
• IP networking, configuration, and setup
• Effective written and oral communication skills.
• Ability to productively assemble, engage, and lead cross-functional teams.

Core Duties:

• Manage large/complex network installations including requestinginformation, evaluating proposals, overseeing work of others, verifyingcorrect installation, and coordinating with other departments.

• Implement programs, network services, architecture, and design;plan, design and implement new features and services.

• Integrate advanced technology developed in other departments aswell as commercial products into the Stanford networkingenvironment.

• Design, develop, evaluate, acquire, enhance, test, deploy, andmanage the network systems for University-wide network services in ahighly complex, multi-vendor, and multi-protocol networkenvironment.

• Develop detailed technical design and implementation strategiesfor network management and administration, and recommend guidelines andpolicies as appropriate.

• Carry out duties with high degree of responsibility for designintegrity, security, and consistency with overall SUNetarchitecture.

• Provide mentoring and training to lower level networkspecialists; act as final escalation point on technical issues.

• Perform root cause analysis and develop resolutions.

• Lead technical project teams to ensure timely completion andsatisfaction of reliability and performance requirements.

• Formulate long-term network plans which may impact universityresources.

Minimum Education:

Bachelor's degree.

Minimum Experience:

Eight years of relevant experience, or a combination of education andrelevant experience. Specific experience in network design,implementation, analysis, and project management.

Knowledge, Skills and Abilities:

• Excellent oral and written communication skills, with ability tocommunicate complex technical issues to non-technical users.

• Advanced communication skills and ability to influence, persuade,negotiate, and mentor.

• Expert knowledge of and experience with multiple networkprotocols and technologies.

• Fine-tuned trouble shooting skills.

• Proven project planning and management experience, includingability to manage people.