IT Network Engineer
- Employer
- The University of Kansas
- Location
- University of Kansas Lawrence Campus
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Network Engineer position supports the deployment, troubleshooting, lifecycle management, and daily operation of enterprise network infrastructure, including switching, routing, wireless, firewalls, network monitoring, automation platforms, and related services such as IP addressing, VLANs, DHCP, DNS, and campus connectivity. The position contributes to project implementation, operational support, documentation, and continuous improvement efforts supporting enterprise network services.
This position is eligible for hybrid work arrangements and requires regular on-site work to support operational needs, projects, equipment installation, maintenance, and troubleshooting. The position participates in on-call rotation and may require work in network closets, equipment rooms, data centers, and other campus facilities. Success in this role requires strong technical aptitude, attention to detail, effective communication skills, and the ability to work independently and collaboratively within a team environment.
KU is not able to provide H-1B sponsorship for this position.Job Description40% – Network Operations and Support
- Monitor, troubleshoot, and resolve network incidents, service requests, and assigned project tasks.
- Support enterprise switching, routing, wireless, firewall, and related network services.
- Utilize monitoring tools to identify service issues and assist with problem resolution and corrective actions.
- Escalate issues requiring advanced engineering support and participate in response to service-impacting incidents.
- Assist with the installation, configuration, testing, validation, and maintenance of network hardware, software, and related infrastructure.
- Participate in network upgrades, lifecycle replacements, hardware refreshes, scheduled maintenance activities, and implementation of approved network standards and configuration baselines.
- Collaborate with team members, customers, vendors, and technology partners to support infrastructure projects, service improvements, and completed change validation.
- Evaluate and test new tools, technologies, and operational improvements.
- Create and maintain documentation for network devices, configurations, procedures, diagrams, support processes, and knowledge base articles.
- Maintain accurate ticket updates, project records, and work notes, ensuring assigned work is tracked, documented, and communicated appropriately.
- Follow established incident, change, and escalation management processes and contribute to operational standards and repeatable support procedures.
- Communicate and collaborate effectively with team members, customers, vendors, and other IT organizations to support enterprise infrastructure services and projects.
- Participate in team meetings, project discussions, and technical planning activities, providing timely updates on assigned work, risks, dependencies, and project status.
- Foster productive working relationships through professional, customer-focused interactions and collaboration with engineers and leadership.
- Identify opportunities to improve service reliability, operational efficiency, and network performance through automation, monitoring, standardization, and process improvements.
- Continue developing technical knowledge and skills related to enterprise networking, wireless technologies, and infrastructure operations.
- Perform other related duties as assigned in support of KU Information Technology.
- High School diploma or GED and five years of relevant professional experience; OR Associate’s degree and three years of relevant professional experience; OR Bachelor’s degree and one year of relevant professional experience. Relevant experience may include enterprise networking, infrastructure support, systems administration, telecommunications, technical operations, or related information technology environments.
- One year of experience installing, configuring, troubleshooting, or supporting information technology infrastructure, including network technologies such as switches, routers, wireless systems, firewalls, or related infrastructure.
- Effective communication skills as demonstrated through application materials.
- Experience supporting enterprise network infrastructure, including switching, routing, wireless networking, firewalls, VPNs, DNS, DHCP, IP address management, or network access control technologies.
- Experience with Aruba, Cisco, Palo Alto, Juniper, or comparable enterprise networking platforms.
- Experience utilizing ticketing systems, monitoring tools, documentation platforms, or IT service management processes.
- Experience participating in scheduled maintenance activities or formal change management processes.
- Experience with automation, scripting, Python, or network orchestration tools.
- Demonstrated ability to troubleshoot technical issues, manage multiple priorities, and work effectively in a collaborative team environment.
- Relevant networking certifications such as Aruba, Cisco, Juniper, Palo Alto, or comparable certifications.
- Cover letter describing how you meet the required and preferred qualifications
- Resume
- List of three (3) professional references
raymond.wright@ku.eduAdvertised Salary RangeStarting at $75,000Application Review BeginsMonday September 28, 2026Anticipated Start DateMonday October 19, 2026Apply to Job
Organization
Working at the University of Kansas
Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.
The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.
The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.
KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.
Instruction
KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.
Research
The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.
Service
The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.
International Dimension
KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.
Values
The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.
Our City and State
KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.
Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.
Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.
Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.
Making KU Your Home
Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.
At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.
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