Learning Center Coordinator (STEM)

About MCC

Metropolitan Community College is the oldest public institution of higher learning in Kansas City, Missouri, founded in 1915 as the Kansas City Polytechnic Institute. The Junior College of Kansas City, as it was known starting in 1919, was one of the first schools in the country to award an associate degree. Today, MCC offers 125 associate degree and certificate programs.

Metropolitan Community College comprises five campuses on the Missouri side of the Greater Kansas City area 47 major buildings and about 550 acres in all: MCC-Blue River, located in Independence, Missouri; MCC-Longview located in Lee's Summit, Missouri, MCC-Maple Woods located in the Northland of Kansas City, Missouri; MCC-Online and MCC-Penn Valley, located in Midtown Kansas City, Missouri.

MCC is accredited by the Higher Learning Commission. In addition, several programs have specific accreditations as well.

***MCC does not provide employer-paid sponsorships.

Job Summary

Incumbents provide and coordinate instruction-related support to students in assigned learning areas such as reading, sciences, writing, mathematics, or social science.

Specific Duties & Responsibilities:

• Previous experience working in a tutoring center, STEM lab, or other academic support environment

Essential Functions

Screen, interview, and recruit new tutors and supplemental instructors; and ensures adequate staffing levels to facilitate center operations

Coordinate tutor work schedules and operations of an assigned center, greets people, provides information, maintain the inventory to ensure that resources and other materials are available, and ensure that the center is clean

Provide training, information, and guidance to tutors, and monitors tutors’ work to ensure that tutors are competent, and able to meet student goals and objectives

Monitor student progress; tutor and provide workshops and presentations to students, instructors, and other groups using established guidelines in the assigned area of operation; provide guidance to students in a one-on-one or group setting; assist students with creating academic improvement plans, using learning technology, and with enrollment and other processes; and provide financial and other information as needed

Review and maintain learning materials, including textbooks and worksheets; prepare supplemental learning materials; prepare and maintain records; work may involve utilizing systems and databases to record information, and reviewing information to improve current operations

Communicate with faculty, staff, counselors, and/or other relevant personnel/departments to improve learning support services, determine student progress, resolve issues, and provide assistance; ensure that all operations performed are in accordance with applicable guidelines and procedures

Performs other duties as assigned

Qualifications, Knowledge, Skills, Abilities and Physical Requirements

Minimum Qualifications:

• Bachelor's degree*
• One (1) year teaching, learning or training related experience.

Preferred Qualifications:

• Master's degree or higher in Mathematics or a STEM discipline preferred

*Minimum Education Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Knowledge, Skills and Abilities:

Knowledge of learning center operations, and computer operations

Knowledge of instructional support in assigned area of operations

Knowledge of customer service principles

Knowledge of basic library practices and procedures

Knowledge of recordkeeping principles

Knowledge of cash handling procedures

Knowledge of basic mathematical principles

Skilled in providing customer service

Skilled in using computers and related software applications

Skilled in handling cash

Skilled in assessing student needs

Skilled in preparing and maintaining schedules

Skilled in operating modern office equipment

Skilled in monitoring and maintaining inventory and supply levels

Skilled in keyboarding

Skilled in performing mathematical calculations

Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information

Physical Requirements
Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

Supplemental Information

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled
Accommodations:
MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.