Support Services Associate
- Employer
- University of North Carolina at Chapel Hill
- Location
- Chapel Hill, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
ES Admin-227010
Career Area:Facilities and Skilled Trades
Is this an internal only recruitment?:No
Posting Open Date :09/14/2026
Application Deadline:09/22/2026
Position Type:Permanent Staff (SHRA)
Position Title:Support Services Associate - Journey
Salary Grade Equivalent:NC02 / GN05
Working Title:Support Services Associate
Position Number:00052836
Vacancy ID:P021376
Full-time/Part-time Permanent/Time-Limited:Full-Time Permanent
Hours per week:40
Work Schedule:Monday – Friday
This position participates in an On-Call Rotation. It may be required to work nights, weekends and/or holidays should business needs dictate.
This position is: (1) Emergency Duty; (2) Adverse Weather and (3) Communicable Disease Mandatory On-Site Primary.
Chapel Hill, NC
Position Location:North Carolina, US
Hiring Range:$40,000-$45,359
Pay Band Information:To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Notice to Applicants:This position is not eligible for H-1B sponsorship.
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit:The Energy Services Department consists of five groups: (1) Cogeneration Systems (generates electricity and steam, and the distribution of steam throughout campus and UNC Hospitals); (2) Electric Distribution Systems (distribution of electrical power throughout campus); (3) Chilled Water Systems (producing and distributing chilled water throughout campus); (4) Water, Wastewater and Stormwater (for the use and conservation of water, as well as the proper management of stormwater and runoff); and (5) Administration (provides GIS, SCADA, coordination of operational information technologies, strategic planning, and management functions). Together these five groups provide safe, reliable, environmentally responsible, and cost-effective steam, electricity, chilled water, sanitary sewer, reclaimed water, and potable water utility services to the University’s campus in a manner that moves UNC closer to the goals of Three Zeros Environmental Initiative.
Position Summary:This position supports the on-site warehouse management for the continuous operation of the Energy Services departments. This position supports the purchasing and inventory control of the warehouse items, as well as special orders. This position researches costs, obtains quotes and assist personnel with the procurement of components, spares and equipment. This position maintains detailed inventory records, receives, delivers, stores, issues, provides care of stockroom/warehouse supplies and notifies the Supervisor of errors or problems with processes and procedures. This position requires a strong working knowledge of the components, equipment and systems at the above facilities. Position works with operations to reorder acid and caustic for water treatment. This position uses MAXIMO, a computerized work management system, in particular, the purchasing and inventory modules. This position monitors inventory levels and researches just-in-time delivery as required for outage or emergency work orders.
A valid NC driver’s license and the ability to obtain forklift training operation certification are required for this position.
This position is Adverse Weather, Emergency Duty and Communicable Disease Mandatory. The incumbent must report to work during periods of adverse weather, university emergency or potential public health emergencies. This position also participates in an On-Call Rotation.
High school diploma or equivalency.
Management Preferences:Knowledge of computerized inventory management system (preferably MAXIMO), and ability to multi task are preferred. Knowledge of how to handle acid, caustic and welding bottles safely. Ability to compile and organize information from different sources to develop reports and data. MS Office, specifically Excel and Word.
Required Licenses/Certifications:A valid NC driver’s license and the ability to obtain forklift training operation certification are required for this position.
Special Physical/Mental Requirements :The environmental conditions range from air conditioned and heated control room to dusty, hot, humid and cold conditions. This position will be required to work in all conditions at various lengths of time depending on the need for operational requirements. Part of the equipment is located outdoors and operation and/or maintenance are required year round. Physical effort required for the position includes, but not limited to: climbing ladders/stairs, working in confined spaces, being in contact with hazardous materials and lifting/moving up to 50 lbs. independently.
This position is Adverse Weather, Emergency Duty, and Communicable Disease Mandatory. The incumbent must report to work during periods of adverse weather, university emergency or potential public health emergencies.
This position participates in On-Call Rotation.
Not Applicable.
Position/Schedule Requirements:Evening work occasionally, Exposure to Hazardous Materials, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
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