Police Communications Operator

Employer: Towson University
Location: Towson, MD

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Responsibilities and Duties
Answers emergency and non-emergency telephones and police radios.Provides radio communications for University Police officers and Public Safety Officers on campus.Initiates and receives information and request for services from allied law enforcement agencies.Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.Receives and records information and request for police services in-person and via telephone reporting of criminal offenses and accidents. Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.Monitors and maintains radio communications with campus departments which work in cooperation with University Police to ensure mutual support is provided and to maintain public safety and protection of University property.Operates various computer terminal/equipment internal to the operations of the department and equipment leased from external agencies. This position is classified as ESSENTIAL personnel and candidates will be required to work various shifts including weekends and holidays

Qualifications and Skills
High School diploma or equivalent and two years clerical or other related experience.Candidate must possess basic computer skills and experience working with windows-based communications systems and alarm systems.Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Organization: Operations
Primary Location: Main Campus
Job Posting: Sep 11, 2026

Towson Campus Towson University (TU; www.towson.edu) was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore’s largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor’s, 45 master’s, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.

Towson Students Our centrally located campus sits on 330 rolling green acres and is 10 miles north of Baltimore, 45 miles north of Washington D.C., and 95 miles south of Philadelphia. The town of Towson, MD. has a population of approximately 52,000, with tree-lined streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.