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General Clinic Billing Assistant

Employer
University of California, Los Angeles
Location
Los Angeles, CA
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details


Position Summary

The UCLA School of Dentistry is seeking a detail-oriented individual to serve as a Biller within its Student and Resident Dental Clinic. This position is responsible for two primary functions within the General Clinic. The first function is Billing and Insurance Management, which includes processing dental insurance claims, auditing patient accounts, re-submitting claims that were denied in error or processed incorrectly, and identifying overpayments made by patients or insurance carriers. The incumbent ensures that any overpayments are promptly brought to the attention of the Business Services Supervisor and Dental Center Director to facilitate timely reimbursement. The second function is Administrative Support Services. In this capacity, the incumbent monitors, verifies, and authorizes laboratory work requests submitted by students for their patients, ensuring compliance with established clinic procedures and approval requirements.


Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

  • Ability to process and manage dental insurance claims for general dentistry and specialty services, including claim submission, follow-up, re-billing, and resolution of denied or incorrectly processed claims. (Required)
  • Ability to audit patient accounts and insurance payments to ensure claims are paid accurately and timely, identify outstanding balances, and verify account reconciliations. (Required)
  • Demonstrated data entry and recordkeeping skills with attention to detail and accuracy when entering patient information, insurance information, payments, and other financial data. (Required)
  • Mathematical and analytical skills to perform calculations, reconcile accounts, verify payments, and identify billing discrepancies. (Required)
  • Proficiency in operating standard office equipment and computer systems, including billing software, PC applications, calculators, and photocopiers. (Required)
  • Strong problem-solving skills to investigate and resolve claim issues, account discrepancies, patient concerns, and operational challenges. (Required)
  • Ability to review and present patient treatment plans, ensuring accuracy, completeness, and necessary corrections prior to patient presentation. (Required)
  • Excellent interpersonal and communication skills, including the ability to communicate effectively with patients, faculty, students, and staff using professionalism, diplomacy, and tact. (Required)
  • Ability to prioritize, organize, and manage multiple responsibilities while adapting to interruptions, changing priorities, and deadlines in a high-volume, fast-paced environment. (Required)
  • Knowledge of confidentiality requirements and professional standards, with the ability to safeguard sensitive patient, employee, and institutional information. (Required)
  • Demonstrated commitment to customer service, teamwork, and dependable attendance, maintaining positive working relationships and providing responsive support to patients and colleagues. (Required)
  • Knowledge of dental terminology and procedures. (Preferred)

    • Special Conditions for Employment

  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
  • COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
  • CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

    • Schedule

    8:00 a.m. to 5:00 p.m
    Union/Policy Covered

    CX-Clerical & Allied Services
    Complete Position Description

    https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Blank%20Assistant%203%20(40107804)

    Organization

    Working at University of California, Los Angeles

    UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

    UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

    The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

    The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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