Audio Visual (AV) Event Support Coordinator

Job Title: Audio Visual (AV) Event Support Coordinator
Location: UNG - Gainesville
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 303247
About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is accepting applications for an Audio Visual (AV) Event Support Coordinator. This position is a member of Audio Visual Event Services (AVES is a department within Event Venue Operations) responsible for providing audio/visual support for events such as live sound, projection, video production including recording/streaming, and general AV assistance for University and community events primarily on the GVL and OCN campuses, but also supporting large events on other campuses. Provides training for faculty, staff, and students on AV infrastructure equipment and software. Works with the Video Communications Manager in AVES to assist with video broadcast, streaming, and teleconferencing in GVL and OCN. Maintains accurate inventory of equipment in GVL and requests additional equipment as needed. This position requires occasional evening and/or weekend hours. It will also require travel to all campuses and off-campus destinations requiring audio/visual support. This Position will manage AVES student workers across all campuses and designs training materials for new workers. The AVES Coordinator will report to the Director of AVES.

For technical support or assistance completing a job application, please contact the USG Service Desk at (877) 251-2644 or support@usg.edu.

Responsibilities

• Provide support for live events to include concerts, major performances, conferences, lectures, graduations, convocations, athletics, etc. for University, Continuing Education, and Public Service events. The scope of the work will include planning, setup, teardown, operation, and maintenance of equipment as needed. Ensure events meet ADA and University adaptability standards and policies. Assist other members of AVES for large-scale events on all campuses and organize student worker schedules and travel documents for work on other campuses as needed.
• Maintain accurate AVES events schedule and make sure appropriate equipment is in place, support staff are coordinated, and internal/external communication has taken place well before an event occurs. Establish and review communications guidelines with student workers and delegate events to them via the calendar.
• Manage student workers for AVES, including training on AV equipment, managing event calendar, and supporting events both independently and as part of a larger team. Trains student workers on client communication and customer service. Designs AV training materials for student worker team, manages their schedules, and approves timecards.
• Provide exceptional customer service to internal and external constituents via phone, email, or in-person, as needed, pertaining to equipment and services available to meet audio/visual support requests.
• Maintain currency of skills through training and continual study, including ADA compliance in regards to AV for events.
• Perform other duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of Adobe Master Suite software, understanding of digital media manipulation, non-linear video editing software, media file formats, and conversion tools/utilities.
• Knowledge of both Mac and Windows based Operating Systems.
• Knowledge of Microsoft Office Suite. Ability to multi-task, manage workload, and meet deadlines.
• Ability to communicate with team members and users in an effective manner.
• Ability to provide excellent customer service.
• Ability and willingness to stay abreast of and evaluate emerging technologies.

Required Qualifications

• High School Diploma required.
• Three years of experience in audio/visual support and/or information technology; or, an equivalent combination of education, certification, and experience.

Preferred Qualifications

• Bachelor's Degree preferred.
• Experience using a variety of digital production hardware/software such as audio mixers, audio recorders, video cameras, video switchers, and web streaming interfaces preferred.
• Experience setting up/operation of audio/visual systems including sound boards, microphones, amps, speakers, and projectors for indoor as well as outdoor events preferred.
• Experience facilitating video conferences and/or streaming is a plus.
• Certified Technology Specialist (CTS) Preferred

Proposed Salary

• The proposed salary is: $22.79-$25.07 hour.

Required Documents to Attach

• Resume
• Cover Letter
• Contact Information for Three Professional References

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time
• This position does not require security clearance.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

Background Check

• Standard Enhanced