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Box Office Associate (Part-Time/OPS)

Employer
Florida State University
Location
Sarasota, FL
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title: Box Office Associate (Part-Time/OPS)
Location: Sarasota, FL
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 63443
Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University.

Responsibilities

Box Office Associates interact with museum visitors and play an important role in providing an excellent customer service experience.

Responsibilities include:

  • Process phone and in-person ticket sales using computer-based ticketing software for live performances, films, lectures, and special events.
  • Efficiently handle cash and card transactions.
  • Ability to problem-solve ticket issues as needed.
  • Answer guest inquiries whilst providing information on all ticketed events, prices, and special promotions.
  • Organize and distribute “will-call” tickets at performance time.
  • Assist with compiling sales reports and mailing lists.
  • Assist with ushering as needed at performance times.

As needed:

  • Assists with emergency situations by communicating with the appropriate point of contact.
  • Escorting staff and guests as assigned.
Qualifications
  • High school diploma or equivalent
  • Ability to:
    • Use Microsoft 365 and a ticketing system.
    • Accurately handle payment types.
    • Stand and sit for long periods.
    • Ascend/descend stairs.
    • Lift up to 25 lbs.
Preferred Qualifications
  • Previous experience or knowledge of web-based computer ticketing systems such as Tessitura
  • Experience with Microsoft 365
  • Verbal fluency in additional language(s) besides English
  • Knowledge of theatre etiquette and procedures
Contact Info

For more information or technical assistance, please contact Ringling Human Resources via email or by calling 941-358-2773.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15.45 per hour (24 hours per week)

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information and provide both a resume and cover letter. Please note that applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations
  • This is an ongoing OPS/Part-Time job
  • This position requires successful completion of a criminal history background check to include fingerprinting.
  • Work Location: Sarasota, FL
  • Employees are required to adhere to the business dress standards.

Working Hours

  • Thursday, Friday, and Saturday 9:00 AM - 5:30 PM.
  • This may include working evenings, weekends, and holidays based on the needs of The Ringling and the performance schedule.
Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.

Organization

Working at Florida State University

One of the nation's elite research universities, Florida State University — with the Carnegie Foundation's highest designation, Doctoral/Research University-Extensive — offers a distinctive academic environment built on its cherished values and unique heritage, welcoming campus on the oldest continuous site of higher education in Florida, championship athletics, and prime location in the heart of the state capital.

Combining traditional strength in the arts and humanities with recognized leadership in the sciences, Florida State University provides unmatched opportunities for students and faculty through challenging academics, cultural discovery and community interaction.

Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.

Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O'Shea — a campus and community leader as well as a top scholar — Florida State's 40,000 students are dedicated to academic excellence and providing leadership in our complex world.

Florida State University's 16 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.

With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty. Recognized nationally for its commitment to diversity, Florida State University is a national leader in the number of doctorates awarded to African-American students and in the graduation rate of African-American undergraduates. Its College of Medicine and College of Law are ranked in the nation's Top 10 for Hispanic students.

Florida State University's arts programs — dance, film, music and theatre — rank among the finest in the world, offering an arts education comparable to leading conservatories. Its creative writing program is ranked among the nation's best and is home to the most consistently honored and published student body in the United States. Florida State is responsible for governance of the John and Mable Ringling Museum of Art and associated arts programs, one of the largest museum/university complexes in the nation.

Other programs consistently included in the top public university list include physics, chemistry, political science, psychology, criminology, public administration, library science, information, human sciences, business and law.

At the Ph.D. level, interdisciplinary programs draw on notable research faculty strengths that transcend the traditional disciplines, including neuroscience, molecular biophysics, computational science, materials science and research at the National High Magnetic Field Laboratory—home to the world's most powerful magnets.

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