FWS Student Support Services (SSS) - TRIO

Employer: Kentucky State University
Location: Frankfort, KY, US

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Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Job Title: Federal Work-Study Student Assistant

Number of Positions: As Available

Department: Student Support Services (SSS)—TRIO

Job Location: Kentucky State University, Student Support Services Office

Supervisor/Timekeeper: Travis Haskins / Tanya Boozer

Supervisor Contact: 502-597-6576

Hours per Week (Maximum 20): Up to 20 hours per week, based on the student’s class schedule, departmental needs, and Federal Work-Study award.

Duties and Responsibilities:

Provide general administrative and clerical support to Student Support Services staff.

Greet students and visitors and direct them to the appropriate staff member or campus resource.

Answer telephone calls and assist with routine questions.

Schedule student appointments and provide appointment reminders.

Assist with preparing materials for workshops, meetings, tutoring sessions, and student activities.

Help with student outreach, recruitment, and program-event promotion.

Make copies, scan documents, organize files, and maintain office supplies.

Assist with data entry, sign-in sheets, surveys, and attendance records.

Help set up and clean up rooms for SSS workshops and special events.

Maintain a clean, professional, and welcoming office environment.

Protect the confidentiality of student information and program records.

Complete other appropriate duties as assigned by the supervisor.

Qualifications and Requirements:

Must be enrolled at Kentucky State University and eligible for Federal Work-Study.

Must maintain satisfactory academic progress and remain in good standing with the University.

Must demonstrate reliability, punctuality, professionalism, and attention to detail.

Must possess effective written and verbal communication skills.

Must be able to interact respectfully with students, faculty, staff, and visitors.

Basic knowledge of Microsoft Word, Excel, Outlook, and other office technology is preferred.

Must be able to follow directions and work independently or as part of a team.

Previous customer-service or office experience is preferred but not required.

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer

The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.

Our Mission

Kentucky State University is the state's unique, small, liberal studies institution with the lowest student-faculty ratio in the state system. The University shall serve as a residential institution with a range of traditional collegiate programs appropriate to its unique role.

Geographic Region
Kentucky State University's geographic region shall be state-wide for its liberal studies mission, its land grant functions, and its service to state government. In addition, Kentucky State University's primary service area for commuting students shall be for Franklin and contiguous counties.

Institutional Admission Standards
Kentucky State University shall admit students to the institution under selective admission standards to which exceed the minimum guidelines established by the Council on Higher Education, with only limited exceptions. Institutional policy for admitting under-prepared students, including the removal of academic deficiencies within a specified time frame. Through this approach, the University seeks to provide broad access and high-quality programs.

Degree Levels
Selected associate and baccalaureate degree programs shall be oriented toward liberal studies and selected career opportunities related to state government services. Kentucky State University shall offer selected master's degree programs based on demonstrated need, with priority given to a public administration curriculum to meet the needs of state government.

Strategic Directions/Program Priorities
The University shall focus on liberal studies programming. Drawing upon its African-American heritage, the University will promote the values and methods of interdisciplinary and multicultural education in its liberal studies offerings. All students shall participate in common curricula that explore the liberal studies. Drawing upon the multicultural strengths of the University, emphasis shall be placed on preparing minority students for careers in education and in other selected professions including business, computer science, nursing, human services, and public services. These strategic priorities translate into a core of liberal arts baccalaureate degree programs, in addition to degree programs at the associate [A], baccalaureate [B], and master's [M] levels that may include the following: education [B]; business [B]; computer science [A,B]; nursing [A]; home economics [B]; human services [B]; and public administration [B,M].

Enhancement of Instruction
The University shall emphasize teaching. Meeting student needs shall be paramount. The University shall focus on the needs of its students, which include, but are not limited to, full-time and part-time residential students, commuting students from its primary service area, and state governmental employees.

Service and Research Functions
Kentucky State University, as the 1890 land grant institution in the system, shall carry out its responsibilities under federal law and participate fully in appropriate U.S. Department of Agriculture programs, in accord with the mission of the University.

Kentucky State University shall be the major repository for the collection of books, records, and artifacts relative to the history and status of African-American citizens of the Commonwealth and elsewhere. The University shall make such materials available for casual and scholarly study.

Kentucky State University shall focus on meeting the applied research and service needs of state government.

Collaborative Ventures
The priority master's degree program offered by Kentucky State University shall be carefully articulated with related doctoral programs offered by the doctoral-granting institutions in the system. The University shall develop and employ telecommunication resources to communicate with other institutions in the fulfillment of its mission. Curriculum development shall emphasize the transfer of credits form other institutions toward degree completion.

Kentucky State University shall promote cost effectiveness in academic programming and institutional management. Strategic planning resulting in the elimination of duplicative or non-productive programs is essential while the development of carefully selected new programs compatible with the mission is appropriate. Measures of quality and performance shall be the foundation of the University's accountability system which promotes the continuous improvement of programs and services.

Efficiency and Effectiveness
Kentucky State University shall promote cost effectiveness in academic programming and institutional management. Strategic planning resulting in the elimination of duplicative or non-productive programs is essential while the development of carefully selected new programs compatible with the mission is appropriate. Measures of quality and performance shall be the foundation of the University's accountability system which promotes the continuous improvement of programs and services.

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