Receivables and Revenue Operations Manager
- Employer
- University of South Carolina
- Location
- Columbia
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
STA00639PO26
Job Family:Financial and Accounting Operations and Analysis
Job Function:Accounts Receivable
USC Market Title:Accounts Receivable Manager
Link to USC Market Title:https://uscjobs.sc.edu/titles/160889
Job Level:M2 - Managerial
Business Title (Internal Title):Receivables and Revenue Operations Manager
Campus:Columbia
Work County:Richland
College/Division:Division of Student Affairs and Academic Support
Department:SAAS Finance
State Pay Range:G11
USC Market Range:MRI - $71,310 $89,137 $106,965
Anticipated Hiring Range:$71,310 - $106,965
Part/Full Time:Full Time
Hours per Week:37.5
Work Schedule:- 8:30 am – 5:00 pm, Monday – Friday
- Must be willing to work a flexible schedule to meet the needs of the department.
Basis :
12 months
Job Search Category:Fiscal Accounting
About University of South Carolina:From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement:The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Advertised Job Summary:Receivables and Revenue Operations Manager
- Are you ready to lead a high-performing team while driving financial excellence across a dynamic division?
- Do you have the vision to strengthen revenue operations and the leadership skills to inspire a team?
- Want to make a meaningful impact on student success while leading critical financial operations?
- Can you lead accounts receivable and billing operations with precision, innovation, and accountability?
We Have the Job for You!
The Receivables and Revenue Operations Manager for Student Affairs and Academic Support (SAAS) is responsible for the development, implementation, and oversight of accounts receivable and medical/insurance billing processes across assigned units within the division. This role ensures effective revenue cycle operations, compliance with regulatory standards, and strong internal controls, while providing leadership, direction, and professional development for accounts receivable staff.
Primary duties include:
- Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution.
- Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities.
- Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices.
- Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).
Perks:
- Competitive salary + some of the BEST benefits you can find!
- 15 paid vacation days
- 15 paid sick days
- 13 paid holidays (including an extended December holiday)
- An engaging and collaborative environment.
https://www.youtube.com/watch?v=BALBcUSl7ckJob Related Minimum Required Education and Experience:
- Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
- Experience in accounts receivable and revenue cycle management.
- Working knowledge of healthcare billing practices, insurance processes, and applicable regulations (e.g., HIPAA, CMS, FERPA).
- Prior experience in insurance claims, processing and medical coding (CPT, ICD-10 and HCPCS coding) preferred.
- Knowledge of Accounts Receivable and Billing processes.
- Strong organizational and prioritization skills to effectively manage workloads and meet deadlines.
- Proficiency in analyzing and interpreting complex financial data and reports.
- Experience planning, organizing, reviewing, and supervising the work of subordinates.
- Effective interpersonal and communication skills, with a focus on building and maintaining positive working relationships.
- Understanding of and compliance with applicable policies and procedures.
- Commitment to strict confidentiality standards, including but not limited to HIPAA and FERPA requirements.
Employee Management and Development
- Select, train, coach, supervise, evaluate, and monitor accounts receivable staff to ensure high-quality work outcomes and appropriate staffing levels.
- Assign responsibilities, coordinate team activities, and monitor performance against established standards.
- Provide coaching and counseling to enhance employee strengths and address performance gaps.
- Maintain and update position descriptions in coordination with SAAS Human Resources to ensure alignment with operational needs.
- Promote a culture of excellence in customer service for internal and external stakeholders.
- Ensure consistency in business practices and oversee the development, review, and implementation of policies and procedures related to accounts receivable and billing operations.
Yes
Percentage of Time:25
Job Duty:Medical Billing, Denials, and Revenue Cycle Management
- Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution.
- Ensure accurate documentation and system entry of services, charges, payments, adjustments, and write-offs.
- Monitor workflows to ensure timely, accurate claims submission to payers and third-party administrators.
- Lead denial management processes, including identification, trending, root cause analysis, and prevention strategies.
- Oversee appeals processes, including documentation development, submission, and outcome tracking.
- Partner with clinical, coding, and administrative teams to resolve billing issues and reduce denials.
- Establish and monitor performance metrics (e.g., clean claim rate, denial rate, days in AR, collections performance).
- Manage provider credentialing and enrollment activities with insurance carriers.
- Ensure compliance with payer requirements and applicable regulations (PCI, CMS, HIPAA, FERPA).
Yes
Percentage of Time:25
Job Duty:Accounts Receivable and Cash Collections Oversight
- Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities.
- Monitor AR balances, aging reports, and collection activity to ensure timely resolution of outstanding accounts.
- Analyze daily AR and cash collection activity to identify trends and risks.
- Oversee resolution of credit balances in compliance with regulatory and institutional requirements.
Yes
Percentage of Time:20
Job Duty:Process Improvement and Operational Efficiency
- Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices.
- Develop and maintain process documentation to ensure consistency across billing, collections, and cash management functions.
- Analyze key performance metrics to identify root causes and implement corrective actions.
- Collaborate with cross-functional partners to improve workflows, enhance system utilization, and support revenue optimization.
- Foster a culture of continuous improvement within the team.
Yes
Percentage of Time:15
Job Duty:Systems Management and Maintenance
- Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).
- Maintain fee schedules and ensure accurate billing logic across systems.
- Monitor system interfaces and data integrity between billing and financial platforms.
- Partner with IT to resolve issues and optimize system performance.
Yes
Percentage of Time:10
Job Duty:Other duties as assigned.
Essential Function:Yes
Percentage of Time:5
Safety Sensitive or Security Sensitive:No
Hazardous weather category:Non-Essential
Number of Vacancies:1
Desired Start Date:10/01/2026
Job Open Date:08/24/2026
Job Close Date:10/16/2026
Open Until Filled:No
Special Instructions to Applicant:Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by October 16, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.Quicklink for Posting:
https://uscjobs.sc.edu/postings/212108
EEO Statement:The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Organization
Working at University of South Carolina
With more than 200 years of history and tradition, the University of South Carolina is redefining itself for decades to come. There's never been a better time to be at South Carolina, the state's flagship university and one of only 62 public universities to receive the Carnegie Foundation's highest designation for research.
The University is located in the heart of South Carolina in the capital city of Columbia, which is the nexus of government, a thriving arts and culture center, a venue for big-time Southeastern Conference intercollegiate athletics, and a community that is reinventing itself with redevelopment projects citywide. Much of the development is tied to land along the scenic, slow-moving Congaree River. Working with government, business, and community leaders, Carolina has developed a unified plan that will allow the University to expand from its origins on the historic Horseshoe to its future-Innovista, a research and innovation district that will stretch to the banks of the Congaree.
Innovista represents a new vision for research by creating a vibrant, urban community where students and researchers, including those from private firms, will live, work, learn, and play. Innovista will represent the University's four core research areas-hydrogen fuel cells, nanoscience and technology, biomedical and public health, and the environment-but will include other initiatives and business partners that serve the knowledge economy. Innovista's first private tenant, for example, is a leader in software applications for the insurance industry and will create several hundred high-paying jobs.
By attracting similar companies and jobs-and by capitalizing on an attractive location for restaurants and residential and retail space-Innovista will help drive the economy and increase per-capita income in the city and state. Recreational space will include a world-class waterfront park along the Congaree River and a new stadium for the Gamecocks' nationally ranked baseball program. Greenway paths for biking, walking, and running already line much of the river area. Innovista's 8 million square feet will blend seamlessly with the Vista, the city's nearby entertainment district of restaurants, bars, shops, and art galleries.
Chartered in 1801, Carolina began classes in 1805 with nine students and a single building, Rutledge College. As the campus grew and buildings were added during the next 50 years, a horseshoe layout was adopted. Today, the Horseshoe is on the National Register of Historic Places, with 10 of its 11 buildings dating to the 19th century. Those renovated buildings house, among other areas, the South Carolina Honors College and Undergraduate Admissions, representing much of the University's current and future lifeblood.
In fact, incoming freshman classes have never been larger or more competitive. The freshmen from fall 2006 set records for their size (more than 3,700) and SAT scores (1171 average). Freshmen enrolling in the Honors College had average SAT scores of 1398. Members of the University's prestigious scholarship programs, Carolina Scholars for in-state students and McNair Scholars for out-of-state students, had average scores of 1449 and 1477, respectively. Total enrollment at Carolina for undergraduates and graduates is more than 27,300, with some 350 degree programs to choose from. Since 1994, Carolina students have earned more than $9.9 million in prestigious national scholarships such as the Goldwater, Truman, Rhodes, and NSF scholarships and the Fulbright Fellowships.
South Carolina's student body is diverse. In fact, Carolina was recently recognized as the state flagship university with the highest percentage of African-American student enrollment in the nation. Research by the Journal of Blacks in Higher Education shows African-American students made up 14.7 percent of enrollment in 2004, the latest year available. The JBHE also ranks Carolina eighth in the nation in percentage of African-American faculty at a state flagship university with 4.3 percent.
The University's faculty garnered a record $173.3 million in federal, state, and private funding for research, outreach, and training programs in 2005-06, and several key hiring plans will introduce more talent and expertise to the faculty ranks. An aggressive campus building master plan and the faculty recruiting initiatives will change the collective face of the University and the faces of many of its key teachers and researchers.
South Carolina is recruiting world-class faculty to be endowed chairs-and change agents-for a series of "research centers of economic excellence" in areas such as nanoelectronics, polymer nanocomposites, brain imaging, regenerative medicine, cancer therapeutics, drug discovery, vision research, hydrogen fuel cells, and travel and tourism technology. These centers, some in collaboration with other state research universities and health and hospital systems, are funded with $30 million annually in state lottery money, as well as private matching money. Carolina is in the midst of a faculty recruitment plan to hire 600 new members. The Faculty Excellence Initiative is recruiting 150 faculty, many in interdisciplinary clusters of emphasis, while the Centenary Plan will recruit 100 elite research faculty to lead the University's core initiatives. Additionally, 350 faculty will be hired across disciplines to replace retirees over the next few years.
The University has forged a number of international collaborations in research, and the University's global connections are also strong in academics, particularly in international business. U.S. News & World Report has consistently ranked the Moore School of Business best in the nation for its undergraduate and graduate programs in international business; the undergraduate program is No. 1 for the 10th consecutive time, while the graduate program is No. 1 among public universities for the 18th consecutive year and No. 2 overall, continuing a streak of 18 years with a top-two overall ranking.
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