Retail Services Coordinator, Market
- Employer
- Kennesaw State University
- Location
- Kennesaw
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Retail Services Coordinator, Market
Job ID: 302454
Location: Marietta, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location (Primary Location for Job Responsibilities) Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Job Summary Provides front-line leadership for the Marietta Campus Market location, overseeing daily retail operations, including student staff supervision, inventory management, merchandising, and customer service. Serves as the primary backup to the location leader and supports other Market locations and off-site events as needed. Acts as the Marietta campus representative for Self-Operated Vending, Copier Services, and The Print Shop, providing Tier 1 technical support, coordinating print order intake and delivery, and managing service requests for contracted vending operations.
Responsibilities KEY RESPONSIBILITIES:
1. Oversees daily retail operations for the Marietta Market, including merchandising, coordination with University Dining to maintain fresh food inventory, and completion of opening and closing procedures
2. Monitors sales performance and collaborates with the Market team to optimize product assortment and implement sales improvement initiatives
3. Manages receiving and processing of inbound shipments, ensures adherence to FIFO inventory standards, and oversees merchandise replenishment and stocking
4. Monitors contracted vending operations across the Marietta campus and coordinates service needs with Retail Services leadership and external vendors
5. Maintains self-operated vending locations by stocking products, ensuring planogram compliance, and coordinating with merchandise buyers to maintain appropriate inventory levels
6. Receives Print Shop orders from retail and departmental customers and coordinates fulfillment and delivery, including chain-of-custody procedures, departmental deliveries, and retail transactions
7. Serves as a local Print Shop resource by providing information, customer support, and assistance with the ordering process
8. Coordinates copier service requests with UITS and Copier Services and facilitates the distribution of copier supplies, including paper, toner, and staples, across the Marietta campus
9. Supports loss prevention efforts through inventory research, issue resolution, and processing of damaged, expired, or surplus merchandise in accordance with established policies and procedures
10. Provides exceptional customer service and supervises student employees, serving as a positive role model while supporting recruitment, onboarding, and training efforts
Educational Requirements
High school diploma or equivalent.
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Two (2) years of experience in a related retail and/or logistics experience
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Retail or customer service experience in any field
Basic computer skills and experience with Excel
Knowledge of inventory control procedures
ABILITIES
Able to assess needs and determine a course of action in a logistics operation
Able to manage others and delegate tasks
Able to move, unload, and carry packages/deliveries, and operate material handling equipment (hand trucks and pallet jack)
Able to handle multiple tasks or projects at one time, meeting assigned deadlines
KNOWLEDGE
Knowledge of basic warehouse procedures, the supply chain, and inventory control
Knowledge of retail store functions, including POS, merchandising, and customer service
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.
This is a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
- Credit Report
- Standard Enhanced
- DMV
- 9 Panel Lab Drug Test
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=302454&PostingSeq=1
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Organization
Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.
KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.
Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.
Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.
KSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."
The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.
As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.
In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.
Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.
Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.
- Telephone
- 470-578-6000
- Location
-
1000 Chastain Road
Kennesaw
GA
30144
United States
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